Five Guys logo

Shift Lead - 1863

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.50 - $22.00
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Work Schedule

Standard Hours
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Benefits

real growth opportunities
fast-paced team environment
Hands-on leadership experience
Brand recognition
tip sharing
bonus opportunity
Supportive culture

Job Description

Five Guys is a fast-casual restaurant chain known for its quality burgers, fresh-cut fries, and a commitment to delivering an exceptional guest experience in a welcoming and energetic environment. Founded with a dedication to quality, the company emphasizes teamwork, consistency, and hands-on leadership at every level. As a brand, Five Guys has grown significantly over the years, gaining a strong reputation in the quick-service restaurant industry for its customer-centric approach and a culture that supports growth opportunities for its employees. The company values diversity and equal employment opportunity, promoting a workplace where all team members are respected and have the chance to advance their careers.

The Shift Leader role at Five Guys is a key position within the restaurant, playing a critical part in ensuring the smooth operation of each shift and maintaining high standards of service and cleanliness. This is a hands-on leadership role where you will lead by example, working alongside your team to manage daily tasks. This position offers an hourly pay starting at $20.50 up to $22.00 plus tips and bonuses, reflecting the importance of leadership and operational excellence.

As a Shift Leader, you will be responsible for stepping in to manage restaurant operations in the absence of management, coaching and motivating team members to deliver fast and accurate service, and maintaining a positive and productive work environment. The role requires versatility as you will be expected to work in multiple positions, including cashier, grill, prep station, and dining room, demonstrating a team-first mindset and a commitment to quality service.

This role is ideal for individuals who thrive in fast-paced environments, enjoy working with people, and aspire to grow within the restaurant industry. Five Guys provides real growth opportunities, with many shift leaders advancing to Assistant and General Manager roles. The work environment is active and engaging, often involving standing for long periods, working with hot kitchen equipment, and handling supplies. Food safety certification like ServSafe is preferred, ensuring the focus remains on maintaining brand standards and guest satisfaction.

Joining Five Guys as a Shift Leader means becoming part of a brand that values hands-on leadership and provides a platform to develop your skills while making a tangible difference every shift. If you’re ready to take on a leadership role where your contributions are recognized and your career development is supported, this position offers the perfect next step in your professional journey.

Job Requirements

  • 1-2 years of experience in restaurant, retail, or hospitality with leadership preferred
  • Ability to communicate effectively and work as part of a team
  • Strong leadership skills demonstrated through leading by example
  • Ability to work in a fast-paced environment and make sound decisions
  • Basic math skills and familiarity with POS systems
  • Food safety certification such as ServSafe preferred

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • A team-first mindset with strong communication skills
  • Someone who leads by doing—not just directing
  • Ability to stay cool and make decisions in a fast-paced environment
  • Basic math and comfort using POS systems

Job Duties

  • Lead the shift and step in to run operations when management isn’t on site
  • Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
  • Deliver fast, accurate service and create a great guest experience every time
  • Coach, support, and motivate crew members to perform at their best
  • Help train new team members and build a strong, positive culture
  • Keep the restaurant clean, safe, and up to brand standards
  • Manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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