Shift Lead - 1824

Five Guys Operations LLC is a leading fast-casual restaurant chain known for its commitment to quality, consistency, and an exceptional guest experience. Founded with a passion for delivering delicious, made-to-order burgers and fries, Five Guys has grown exponentially, earning a loyal customer base and expanding across the United States and internationally. The company prides itself on fostering a positive work culture where teamwork, dedication, and hands-on leadership are highly valued. By providing employees with opportunities for growth and development, Five Guys maintains a dynamic environment that supports career advancement and personal achievement. This restaurant is recognized not only for its excellent food but also for its vibrant and energetic team atmosphere that encourages employees to engage actively and lead by example.

The Shift Leader position at Five Guys is a pivotal role designed for individuals who thrive in fast-paced environments and possess a passion for leadership and customer service. Offered as an hourly position with a pay range starting from $20.50 to $22.00 plus tips and bonuses, this opportunity allows team members to step into leadership roles that directly impact daily operations and the overall guest experience. Shift Leaders are more than just supervisors — they are hands-on leaders who engage with their teams directly, ensuring smooth and efficient operations during every shift.

In this role, you will be responsible for leading the shift when management is not on site, stepping into various operational positions including cashier, grill, prep, fries, and dining room to support the team wherever needed. You will coach, motivate, and support crew members, helping build a positive and productive culture. Maintaining cleanliness and safety standards while ensuring the restaurant adheres to brand guidelines is also a critical focus. Managing shift tasks such as breaks, cash handling, and closing reports further highlights the importance of accountability and organizational skills in this position.

Five Guys encourages career growth, with many leaders advancing to Assistant or General Manager roles over time. This role is ideal for individuals who enjoy working in an active, team-oriented setting, value quality service, and seek meaningful opportunities for leadership development. The work environment is fast-paced, requiring an ability to stay cool under pressure and make quick decisions while maintaining a high standard of customer service. Employees will be on their feet, handling supplies and working around hot equipment in a busy kitchen setting.

Candidates with 1 to 2 years of experience in restaurant, retail, or hospitality, especially those with leadership experience, are highly sought after. Key attributes include a team-first mindset, strong communication skills, and the ability to lead by doing rather than just directing. Basic math skills and comfort with POS systems are necessary to efficiently manage the operational aspects of the shift. Food safety certification such as ServSafe is preferred, emphasizing the company’s commitment to maintaining health and safety standards.

Joining Five Guys means becoming part of a brand that values diversity and equal employment opportunity, actively striving to increase representation of women, people of color, veterans, and individuals with disabilities across all levels of the company. The company’s participation in eVerify underscores its commitment to lawful employment practices. If you are ready to lead, make a difference, and grow your career in a supportive and exciting environment, Five Guys invites you to apply and become a key contributor to the team’s ongoing success.