Five Guys logo

Shift Lead - 1824

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.50 - $22.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Tips
bonus program
free meals while working
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys Operations LLC is a renowned leader in the fast-casual dining industry, known for its dedication to high-quality burgers and fries served in a clean and inviting environment. Founded with the philosophy of providing a simple yet exceptional dining experience, Five Guys has grown into a popular restaurant chain beloved by customers for its fresh ingredients and friendly service. The company prides itself on fostering a culture where employees take ownership of their roles and have fun while doing so, creating a positive work environment that encourages growth and teamwork.

This position is for a Shift Leader, a critical role within the Five Guys team responsible for leading restaurant operations during shifts to ensure the highest standards of customer service and quality. Shift Leaders inspire and guide crew members, setting an example through their leadership and expertise. They actively contribute to maintaining the brand's reputation by teaching and enforcing quality standards, food safety, and cleanliness. A key part of the job is engaging the team to deliver an outstanding dining experience, supported by the Secret Shopper program which rewards employees with bonus opportunities when they uphold these high standards.

The pay for this position starts competitively at $20.50 to $22.00 per hour, plus tips and bonuses, making it an attractive opportunity for motivated individuals seeking a stepping stone into management within the restaurant industry. The role offers hands-on leadership experience in a fast-paced, high-energy environment, emphasizing teamwork and personal development. Shift Leaders benefit from working with fresh, premium ingredients while enjoying a supportive work culture that balances professionalism with a sense of fun.

Employees at Five Guys also receive growth opportunities, free meals while working, and access to comprehensive benefits including 401(k), medical, dental, and vision insurance based on eligibility. This role is ideal for self-starters who seek a dynamic work setting where they can take pride in their contributions and develop valuable management skills. As part of Five Guys' commitment to equal employment opportunity, the company actively promotes diversity and inclusion within its workforce, encouraging applications from women, veterans, people of color, and individuals with disabilities.

Overall, the Shift Leader role at Five Guys offers a rewarding career path for energetic and responsible individuals passionate about delivering excellent food and service in a thriving company focused on growth, employee satisfaction, and customer delight.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a leadership or supervisory position
  • Ability to work flexible hours including nights, weekends, and holidays
  • Good communication skills
  • Capability to stand for extended periods
  • Ability to manage multiple tasks simultaneously
  • Willingness to comply with company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a leadership or supervisory role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety and hygiene practices
  • Passion for delivering excellent customer service
  • Team-oriented mindset with a positive attitude

Job Duties

  • Provide leadership and guidance to crew members during shifts
  • Ensure high standards of food quality, safety, and cleanliness are maintained
  • Train new team members and set example through own performance
  • Manage customer service to create an outstanding dining experience
  • Participate in the Secret Shopper program to uphold company standards
  • Oversee restaurant operations and resolve issues during shifts
  • Support team in achieving bonus and performance goals

Job Criteria

Experience

Entry Level (1-2 years)


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