Shift Lead - 1678

Five Guys is a popular fast-casual restaurant chain known for its high-quality burgers, fresh-cut fries, and casual dining experience. Founded in 1986, the company has grown significantly, emphasizing quality ingredients and outstanding customer service. As a leader in the quick-service restaurant industry, Five Guys has earned loyal customers across the United States and internationally through its commitment to consistency, freshness, and friendly, efficient service. The company prides itself on fostering a collaborative work culture that encourages career growth and leadership development from within its ranks. Employment at Five Guys offers a dynamic environment where team members contribute to a positive guest experience and enjoy opportunities for professional advancement.

This particular role is for a Shift Leader, a key position within the Five Guys team that blends leadership responsibilities with hands-on involvement in daily restaurant operations. Starting at $19.00 per hour plus tips and bonuses, this position is ideal for individuals who thrive in fast-paced, team-oriented environments and are passionate about delivering excellent customer service. Shift Leaders act as role models during their shifts, stepping up when management is not present and ensuring smooth operation across all areas of the restaurant. They lead by example, working side-by-side with crew members, supporting training, managing shift tasks such as cash handling and break scheduling, and maintaining cleanliness and safety standards.

The role requires strong communication skills, a team-first mindset, and the ability to remain calm and make decisions in a bustling environment. Candidates are expected to have 1 to 2 years of experience in restaurant, retail, or hospitality settings, preferably with some leadership experience. Basic math proficiency and comfort with point-of-sale systems are essential. The Shift Leader’s responsibilities include stepping into various roles like cashier, grill operator, prep station, or dining room attendant to support team efficiency and ensure guests receive fast, accurate, and friendly service. Additionally, Shift Leaders play a critical role in coaching and motivating crew members, fostering a positive workplace culture that values quality, teamwork, and consistency.

Working as a Shift Leader at Five Guys offers substantial opportunities for career development, with many advancing to Assistant Manager and General Manager roles. The company supports a hands-on leadership approach, providing an energetic, fast-paced, and challenging work environment. Those who join the team can expect to be actively engaged throughout their shifts, working around hot kitchen equipment and assisting in the handling and movement of supplies as needed. Food safety certification, such as ServSafe, is preferred to ensure compliance with health regulations and high standards. Five Guys Operations LLC is committed to providing equal employment opportunities, promoting inclusion and diversity across all company levels, and participating in eVerify to uphold legal hiring standards. Individuals eager to lead by doing and grow their careers in the restaurant industry will find this position both rewarding and fulfilling.