Five Guys logo

Shift Lead - 1570

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $19.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

The Shift Leader role at Five Guys is a pivotal stepping stone to management, designed for motivated individuals looking to build a rewarding career in the fast-food industry. Shift Leaders provide leadership and expertise to help their restaurant teams consistently wow customers every day. This role requires setting an example for crew members by teaching and maintaining the high standards that Five Guys is known for. Shift Leaders are instrumental in upholding the brand’s reputation through the Secret Shopper bonus program that rewards the team for maintaining excellent standards and delivering outstanding customer service. The job offers an exciting, high-energy environment where the culture blends a serious commitment to food quality and safety with a fun and friendly atmosphere. Shift Leaders thrive in a fast-paced setting, gaining hands-on experience in restaurant operations, team management, and customer engagement. The position starts at $19 per hour plus tips and bonuses, providing a competitive compensation package while offering opportunities for growth and leadership development. Five Guys supports employee growth with comprehensive training and a culture that values teamwork, ownership, and respect. This role is perfect for self-starters who are passionate about food, love working with people, and want to advance their careers in the food service industry.

Job Requirements

  • Must be at least 18 years old
  • Legal authorization to work in the United States
  • Ability to work various shifts including evenings, weekends, and holidays
  • Reliable and punctual
  • Ability to stand for extended periods
  • Willingness to learn and grow within the company

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a leadership or supervisory role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety and handling practices
  • Customer service oriented
  • Team player with a positive attitude

Job Duties

  • Provide leadership and guidance to restaurant crew members
  • Set a positive example by upholding high standards of food quality, safety, and customer service
  • Train and mentor team members to improve performance and maintain operational excellence
  • Oversee daily restaurant operations to ensure efficiency and customer satisfaction
  • Participate actively in the Secret Shopper bonus program to encourage team excellence
  • Manage shifts effectively, including scheduling and task delegation
  • Foster a fun and inclusive work environment that encourages teamwork and employee engagement

Job Criteria

Experience

Entry Level (1-2 years)


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