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Shift Lead - 1547

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.50 - $22.00
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Work Schedule

Flexible
Day Shifts
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Benefits

real growth opportunities
Fast-paced, high-energy team environment
Hands-on leadership experience
Quality team culture
Equal employment opportunity

Job Description

Five Guys is a widely recognized fast-casual restaurant chain known for its commitment to quality, consistency, and exceptional customer service. Established with the goal to deliver delicious, made-to-order burgers and fresh-cut fries, the company has grown into a beloved brand with a strong reputation in the hospitality industry. Operating across various locations, Five Guys prides itself on creating a vibrant work atmosphere where teamwork, integrity, and dedication are highly valued. Its focus on employee growth and leadership development sets it apart as a desirable employer within the fast-food and restaurant sector.

Five Guys is currently hiring for the position of Shift Leader, a crucial role designed for individuals who are passionate about leading teams and ensuring smooth restaurant operations. This position offers an hourly pay range starting at $20.50 to $22.00, supplemented with tips and potential bonuses, reflecting the company’s commitment to fairly rewarding leadership and hard work. Shift Leaders at Five Guys are more than supervisors; they are hands-on leaders who actively participate in every aspect of the shift, setting the tone and creating a positive and engaging environment for both employees and guests.

As a Shift Leader, you will be responsible for managing the shift and stepping in to run operations in the absence of management. The role requires versatility, as you will be expected to work alongside team members in various positions, including cashier, grill, prep, fries, and dining room duties, ensuring every task receives attention from a motivated leader. Providing fast, accurate service and creating an outstanding guest experience every time are key expectations. In addition to leading by example, coaching and motivating crew members to perform at their best and helping train new team members are essential parts of the job. This role demands maintaining a clean, safe, and brand-consistent restaurant environment throughout each shift.

Shift Leaders also take responsibility for managing shift-specific tasks such as handling cash, organizing breaks, and completing closing reports, ensuring operational efficiency and adherence to company standards. This role is ideal for candidates who thrive in fast-paced environments, enjoy working with people, and aspire to advance their careers within the restaurant industry. The hands-on leadership experience gained in this position often paves the way for growth into assistant manager and general manager roles, providing clear pathways for professional development within Five Guys.

The work environment is active and dynamic, requiring team members to be on their feet and engaged throughout the shift. Successful Shift Leaders must be comfortable working around hot kitchen equipment, moving and handling supplies, and maintaining composure under pressure. A background in food safety is beneficial, with certifications such as ServSafe preferred but not mandatory, reflecting the company’s strong emphasis on health and safety standards.

Five Guys promotes a brand culture that values quality, teamwork, consistency, and equal employment opportunity. The company is committed to increasing diversity and representation across all areas, supporting veterans, individuals with disabilities, and underrepresented groups. EVerify participation underscores the company’s dedication to lawful and fair hiring practices.

This opportunity is perfect for individuals who want to lead, inspire, and make a real difference every shift. If you are ready to join a team that recognizes your hard work, supports your growth, and invites you to be a part of a reputable brand in the restaurant industry, then Five Guys encourages you to apply today.

Job Requirements

  • 1-2 years of restaurant, retail, or hospitality experience with leadership preferred
  • a team-first mindset with strong communication skills
  • leadership by doing not just directing
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math and comfort using POS systems

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience with leadership preferred
  • a team-first mindset with strong communication skills
  • leadership by example not just direction
  • ability to stay calm and make decisions in a fast-paced environment
  • basic math skills and comfort using POS systems

Job Duties

  • Lead the shift and run operations when management is not on site
  • jump into every position including cashier, grill, prep, fries, and dining room
  • deliver fast, accurate service and create a great guest experience
  • coach, support, and motivate crew members
  • help train new team members and foster a positive culture
  • maintain cleanliness, safety, and brand standards
  • manage shift tasks such as breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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