Five Guys logo

Shift Lead - 1528

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.00 - $1.00
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Work Schedule

Flexible
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Benefits

real growth opportunities
fast-paced team environment
Hands-on leadership experience
Quality-driven brand
Culture of teamwork
Dedicated training programs
tips and bonuses

Job Description

Five Guys is a renowned fast-casual restaurant chain famous for its fresh, made-to-order burgers and fries. Established with a commitment to delivering high-quality food and exceptional customer service, Five Guys has grown into a popular dining destination across the United States and internationally. Known for its simple menu, focus on fresh ingredients, and customer-centric approach, Five Guys fosters a vibrant and engaging work environment where employees can thrive and grow their careers. The leadership culture at Five Guys emphasizes hands-on involvement, teamwork, and dedication, making it an ideal place for those who want to be part of a dynamic and fast-paced food service industry.

The role of a Shift Leader at Five Guys goes beyond traditional supervisory duties. This position requires a hands-on leader who is actively involved in daily operations and sets the tone for each shift. Shift Leaders are expected to work alongside their team members, ensuring that every guest receives fast, accurate service with a friendly and welcoming attitude. The position pays a starting rate of $19.00 per hour plus tips and bonuses, reflecting the value Five Guys places on this vital role.

As a Shift Leader, you will be responsible for managing shift operations when management is not on-site, leading by example, and stepping in at various stations from cashier to grill and dining room duties. This role is perfect for individuals who enjoy being in a leadership position within a busy, high-energy environment and who want to develop their leadership skills while contributing to a positive workplace culture. You will also have opportunities for real growth within the company as many Shift Leaders advance to Assistant Manager and General Manager roles. The position is designed for proactive individuals who are adaptable, capable of making decisions quickly, and committed to maintaining high standards of cleanliness, safety, and brand consistency.

Working as a Shift Leader at Five Guys means being on your feet, actively engaged throughout your shift, and working around kitchen equipment in a bustling restaurant setting. It requires physical stamina to lift, move, and handle supplies as needed. Five Guys prefers candidates with food safety certification such as ServSafe, underlining the company’s dedication to food quality and safety. If you have 1-2 years of experience in restaurant, retail, or hospitality—especially in a leadership role—and possess strong communication skills and a team-first mindset, this role could be your next great career step.

Job Requirements

  • 1-2 years of restaurant, retail, or hospitality experience
  • leadership experience preferred
  • strong communication skills
  • ability to lead by doing
  • ability to remain calm and make decisions in a fast-paced environment
  • basic math skills
  • comfort using POS systems

Job Qualifications

  • 1-2 years of experience in restaurant, retail, or hospitality, preferably with leadership
  • strong communication skills
  • team-first mindset
  • ability to lead by example
  • decision-making ability in fast-paced environments
  • basic math skills
  • familiarity with POS systems

Job Duties

  • Lead the shift and run operations when management is not present
  • jump into positions such as cashier, grill, prep, fries, and dining room
  • deliver fast and accurate service ensuring excellent guest experience
  • coach, support, and motivate crew members
  • help train new team members and build a positive culture
  • maintain restaurant cleanliness, safety, and brand standards
  • manage shift tasks including breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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