Shift Lead - 1493

Five Guys is a renowned fast-casual restaurant chain famous for its fresh, made-to-order burgers, fries, and shakes. Since its founding in 1986, Five Guys has grown into a beloved brand with locations across the United States and internationally. The company is committed to providing consistent quality, exceptional service, and a welcoming environment for customers. At Five Guys, the team works collaboratively to maintain high standards of food preparation and customer service while fostering a positive workplace culture where employees can thrive and grow.

This particular role is for a Shift Leader position at Five Guys, starting at $16.00 per hour plus tips and bonuses. The Shift Leader is more than just a supervisor; this person is a hands-on leader responsible for setting the tone on each shift by working side-by-side with the team. As a Shift Leader, you will lead by example, ensuring that every guest leaves the restaurant impressed with the fast, accurate service and a great experience. This role is perfect for someone who thrives in a fast-paced environment, enjoys working with people, and is eager to build a career in the restaurant or hospitality industry.

Shift Leaders step in to run restaurant operations when management is not on site, effectively managing the team and shift tasks such as breaks, cash handling, and closing reports. They jump into various roles during the shift including cashier, grill, prep, fries, and dining room to ensure no task is too small and service runs smoothly. Part of this role includes coaching, supporting, and motivating crew members so they perform at their highest potential, as well as helping to train new team members to build a strong and positive culture that aligns with Five Guys' brand values.

The environment in which the Shift Leader works is active and energetic, requiring standing on feet throughout the shift, working around hot kitchen equipment, lifting and handling supplies as needed. Prior food safety certification, such as ServSafe, is preferred but not mandatory. This position offers real growth opportunities as many Shift Leaders advance to Assistant Manager and General Manager roles, gaining hands-on leadership experience in a fast-paced team setting. Overall, a Shift Leader at Five Guys plays a crucial role in ensuring the restaurant runs smoothly while delivering top-notch customer service and maintaining high standards for cleanliness and safety.