Shift Lead - 1490

Five Guys is a renowned fast-casual restaurant chain celebrated for its high-quality burgers, fresh-cut fries, and exceptional customer service. Established with a commitment to quality and an inviting atmosphere, Five Guys has grown into a beloved brand known for delivering a consistently outstanding dining experience. The company operates numerous locations nationwide, emphasizing fresh ingredients, attentive service, and a friendly environment that encourages both customer satisfaction and employee growth. As a part of the food service industry, Five Guys fosters a dynamic, fast-paced setting where teamwork and leadership play a central role in daily operations. The brand is also committed to maintaining an inclusive workplace that offers equal employment opportunities and values diversity in its workforce. This commitment extends to promoting women, people of color, veterans, and individuals with disabilities within the company's ranks.

The Shift Leader position at Five Guys offers a unique opportunity to step into a hands-on leadership role within this vibrant dining environment. Starting at $19.00 per hour plus tips and bonuses, this role is designed for individuals who thrive on engagement, collaboration, and leading by example. As a Shift Leader, you will not only supervise but actively participate alongside your team, guiding the shift and ensuring every guest leaves with a memorable experience. This leadership role involves overseeing daily operations in the absence of management, supporting staff across all positions—from cashier to grill to dining room—and maintaining the brand’s excellent standards for service and cleanliness.

In this role, hands-on leadership is emphasized, meaning you will be directly involved in tasks while simultaneously motivating and coaching crew members, fostering a positive and productive team culture. Your responsibilities will include training new employees, managing shift-specific tasks like cash handling and closing reports, and upholding health and safety standards. The fast-paced nature of the restaurant requires quick decision-making skills, a calm demeanor under pressure, and a proactive approach to problem-solving. Candidates who bring at least 1-2 years of experience in restaurant, retail, or hospitality settings—with leadership experience preferred—will find this role an excellent platform for career advancement. Many current leaders have moved up into Assistant and General Manager roles, so the potential for growth is significant.

Working as a Shift Leader at Five Guys means joining a high-energy, energetic workplace where every shift provides hands-on leadership experience and the chance to positively impact both team members and customers. The role suits those who appreciate a team-first mindset and who lead by doing, not merely directing. Comfortable with basic math and POS systems, you will ensure service speed and accuracy, contributing to an overall enjoyable guest experience. This position requires physical activity, including standing for extended periods, working around hot equipment, and handling supplies.

Five Guys also values the importance of certifications such as food safety credentials (for example, ServSafe), enhancing both operational standards and career development. By joining Five Guys, you become part of a brand that values quality, teamwork, and consistent excellence, providing a supportive atmosphere that rewards hard work and encourages upward mobility within the company. You will be part of a company that participates in programs like eVerify and complies with equal employment opportunity policies, ensuring a fair and inclusive workplace environment for all employees.