Job Overview

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Employment Type

Full-time
moneybag

Compensation

Hourly
Range $16.50 - $1.00
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Benefits

real growth opportunities
fast-paced team environment
Hands-on leadership experience
inclusive company culture
competitive pay
Tips
bonus

Job Description

Five Guys Operations LLC is a renowned fast-casual restaurant chain famous for its fresh, made-to-order burgers, fries, and overall focus on quality and customer experience. Founded with the mission to serve the best sandwiches and burgers using fresh ingredients and impeccable service, Five Guys has grown exponentially, boasting locations across the United States and internationally. The company prides itself on maintaining a welcoming, team-driven culture that encourages growth, inclusivity, and operational excellence. This is reflected in their hiring philosophy and the emphasis placed on leadership development within the restaurant environment.

The role of Shift Leader at Five Guys Operations LLC offers a dynamic opportunity for individuals who thrive in fast-paced, customer-focused settings. This position starts at an hourly pay rate of $16.50, with additional income through tips and bonuses, making it a financially rewarding job. The Shift Leader is not simply a supervisor but an active, hands-on leader who directly influences the quality of the guest experience and the efficiency of restaurant operations during each shift. Operating with a leadership-by-example mindset, the Shift Leader steps into various roles, such as cashier, grill operator, prep cook, and dining room attendant, ensuring that no task is too small to contribute to the team’s success.

This leadership position requires managing all operational aspects when management is not on site, including tasks like cash handling, breaks, and closing reports. Being a motivational figure, the Shift Leader is responsible for coaching and supporting team members, fostering a culture of positivity and teamwork, and actively participating in training new employees. The focus on maintaining a clean, safe, and brand-consistent restaurant environment underscores the importance of attention to detail and operational standards.

Employees who take on this leadership role at Five Guys enjoy a collaborative and fast-paced work environment, ideal for those looking to gain hands-on leadership experience and build their careers within the hospitality and restaurant industry. The company offers real growth opportunities, with many Shift Leaders advancing to Assistant and General Manager roles. Five Guys also values diversity, equity, and inclusion, striving to increase representation across various demographics within the company. Overall, the Shift Leader position is a gateway for motivated individuals ready to lead, innovate, and make a difference within a respected restaurant brand.

Job Requirements

  • High school diploma or equivalent
  • 1–2 years of restaurant, retail, or hospitality experience with leadership preferred
  • a team-first mindset with strong communication skills
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math and comfort using POS systems

Job Qualifications

  • 1–2 years of restaurant, retail, or hospitality experience with leadership preferred
  • a team-first mindset with strong communication skills
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math and comfort using POS systems
  • food safety certification such as ServSafe preferred

Job Duties

  • Lead the shift and step in to run operations when management isn’t on site
  • Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
  • Deliver fast, accurate service and create a great guest experience every time
  • Coach, support, and motivate crew members to perform at their best
  • Help train new team members and build a strong, positive culture
  • Keep the restaurant clean, safe, and up to brand standards
  • Manage shift tasks like breaks, cash handling, and closing reports

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