Job Overview

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Employment Type

Hourly
moneybag

Compensation

Hourly
Range $20.50 - $22.00
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a well-known fast-casual restaurant chain specializing in high-quality burgers and fries served in a clean and friendly environment. Founded on the philosophy of providing excellent food and exceptional customer service, Five Guys prides itself on its dedication to fresh ingredients, food safety, and a work environment that balances professionalism with a fun culture. As a pioneer in the burger industry, Five Guys maintains its commitment to quality and customer satisfaction across all of its locations through the efforts of its passionate team members and management.

At Five Guys, the employment type offered is typically full-time or part-time hourly positions, with a competitive pay structure. For the position of Shift Leader, the pay starts at $20.50 to $22.00 per hour, with additional earnings possible through tips and bonus programs. This role also includes access to benefits such as medical, dental, and vision insurance based on eligibility, a 401(k) retirement plan, and free meals during work shifts. The Shift Leader position is a stepping stone to management, providing leadership opportunities and the chance to grow within the company.

As a Shift Leader at Five Guys, you play a critical role in leading the restaurant team to deliver an outstanding dining experience that meets the company’s high standards. You will set the example by upholding the quality of food, customer service, and operational standards. This includes training and mentoring crew members, ensuring cleanliness and safety, and motivating the team to provide excellent service. The company offers a unique bonus program called the Secret Shopper program, where you and your team can earn cash bonuses by maintaining exceptional standards. The role requires a passion for food, dedication to teamwork, and the ability to lead in a fast-paced, high-energy environment.

The company culture at Five Guys is centered around ownership and pride in one's work. Employees are encouraged to be self-starters, take initiative, and enjoy their roles. The environment is supportive and inclusive, valuing the contributions of diverse team members. This culture creates tremendous opportunities for growth and development for those who are motivated to advance their careers in the restaurant industry. Working at Five Guys means being part of a team that not only values food quality and safety but also knows how to have fun while doing the job. The combination of competitive pay, benefits, a supportive atmosphere, and growth potential makes the Shift Leader role an attractive opportunity for candidates seeking a rewarding career.

Job Requirements

  • High school diploma or equivalent
  • Previous restaurant or customer service experience preferred
  • Ability to work flexible hours including nights and weekends
  • Strong leadership and team management skills
  • Good communication and problem-solving abilities
  • Physical ability to stand and move for extended periods
  • Commitment to food safety and quality standards

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a restaurant or foodservice environment preferred
  • Demonstrated leadership or supervisory experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety and sanitation practices
  • Basic math and cash handling skills

Job Duties

  • Lead and motivate restaurant team members to deliver high-quality customer service
  • Train and mentor crew members to uphold company standards
  • Maintain cleanliness and food safety in the restaurant
  • Manage shifts to ensure fast, efficient, and friendly service
  • Monitor inventory and assist with ordering as needed
  • Participate in the Secret Shopper bonus program by maintaining operational standards
  • Resolve customer issues promptly and professionally

Job Criteria

Experience

Entry Level (1-2 years)


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