Five Guys logo

Shift Lead - 1384

Job Overview

briefcase

Employment Type

Full-time
Hourly
moneybag

Compensation

Hourly
Range $17.00 - $1.00
clock

Work Schedule

Day Shifts
diamond

Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain known primarily for its dedication to serving high-quality burgers and fries in a clean and friendly environment. Founded on principles that emphasize freshness, quality ingredients, and outstanding customer service, Five Guys has cultivated a passionate workforce that works dynamically to uphold the brand's reputation. Located across numerous locations, this company embodies a culture of inclusivity, teamwork, and growth opportunities, with a significant commitment to providing equal employment opportunities to all individuals regardless of gender, race, veteran status, or disability. Five Guys fosters a work atmosphere where employees can take pride in their roles while also enjoying a fun and energetic workplace. The company is also committed to compliance by participating in programs such as eVerify, to ensure right to work and maintain high standards for employee verification processes. As an employer, Five Guys offers competitive wages starting at $17.00 per hour plus tips and bonus incentives through a unique Secret Shopper program that rewards team performance by recognizing high standards and exceptional customer experiences.

The role of Shift Leader at Five Guys is a key position designed for motivated individuals who are ready to take the next step in their hospitality and management careers. Shift Leaders provide essential leadership and expertise to restaurant teams, ensuring that all crew members deliver consistent, high-quality service and maintain company standards. The Shift Leader acts as a role model for staff by embodying the core values of Five Guys, setting examples in food safety, service quality, cleanliness, and teamwork. This position entails overseeing daily operational workflows, managing team dynamics, and coaching employees to enhance their skills and capabilities. Additionally, Shift Leaders play a crucial role in the Secret Shopper bonus program, promoting excellence to help their teams earn important financial rewards. This role is both challenging and rewarding, offering fast-paced, high-energy environments where candidate’s leadership skills can flourish. Employees in this position have the advantage of working with fresh and superior products, enjoying meals during shifts, and gaining access to benefits such as 401(k) plans and medical, dental, and vision insurance based on eligibility. Ideal candidates for this role are self-starters who value ownership of their work and look forward to thriving in a collaborative, fun culture that takes food quality seriously but not themselves too seriously. Five Guys Shift Leadership is an excellent stepping stone for those aspiring to progress toward full management roles within the company.

Job Requirements

  • high school diploma or equivalent
  • prior food service experience preferred
  • ability to work flexible hours including nights and weekends
  • strong leadership skills
  • excellent communication skills
  • commitment to providing high-quality customer service
  • ability to stand for extended periods
  • legal authorization to work in the country

Job Qualifications

  • high school diploma or equivalent
  • prior experience in food service or retail leadership roles preferred
  • strong communication and interpersonal skills
  • ability to work under pressure in a fast-paced environment
  • leadership and team management abilities
  • knowledge of food safety standards

Job Duties

  • provide leadership and guidance to restaurant teams
  • oversee daily operations and maintain high standards
  • coach and train crew members on food safety and customer service
  • ensure cleanliness and compliance with health regulations
  • manage team performance and promote Secret Shopper bonus program
  • foster a positive and fun work environment
  • handle operational challenges efficiently

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef