Shift Lead - 1282

Five Guys Operations LLC is a popular fast-casual restaurant chain well-known for its commitment to quality food, exceptional customer service, and a fun, fast-paced work environment. Founded in 1986, the company has established itself as a leader in the quick-service restaurant industry, serving hand-crafted burgers, fresh-cut fries, and milkshakes made from quality ingredients. The culture at Five Guys emphasizes teamwork, consistency, and leadership at every level of the organization. The company is committed to providing equal employment opportunity (EEO) and promoting diversity and inclusion by increasing representation of women, people of color, veterans, and individuals with disabilities across all areas of the business.

The Shift Leader role at Five Guys is a hands-on leadership position that presents a unique opportunity for individuals who thrive in fast-paced environments and are passionate about growing their careers in restaurant management. Starting at $15.00 per hour plus tips and bonuses, this role requires a leader who will actively manage team dynamics, set a positive example by working side-by-side with crew members, and ensure that every guest experience is exceptional. Shift Leaders function as the primary point of leadership during shifts when management is not present and uphold the company’s high standards for operations, food quality, and customer service.

This role is ideal for candidates with 1-2 years of experience in restaurant, retail, or hospitality settings, preferably with some leadership background. The Shift Leader role involves jumpstarting daily operations, taking on every station from cashiering to grilling, and maintaining a clean, safe, and welcoming environment that aligns with brand values. Shift Leaders are responsible for coaching and motivating team members, conducting training for new hires, managing shift-specific duties such as breaks and cash handling, and ensuring closing procedures are followed accurately.

Working as a Shift Leader at Five Guys means joining a vibrant team environment where growth opportunities are plentiful. Many current Assistant and General Managers began their careers as Shift Leaders, illustrating the potential for career advancement within the company. The company emphasizes hands-on leadership experience, encouraging leaders to lead by example and foster a strong, positive workplace culture. The work environment is active and dynamic, requiring leaders to be on their feet and ready to tackle tasks ranging from food preparation to customer interaction. Prospective Shift Leaders should be comfortable operating point-of-sale (POS) systems, be adept at basic math, and capable of maintaining composure during busy periods.

Five Guys also values food safety certification such as ServSafe and prefers candidates with such qualifications. The company promotes a safe and engaging workplace and offers employees a supportive community that values quality, teamwork, and consistency. By joining Five Guys as a Shift Leader, you become part of a reputable brand dedicated to excellence, growth, and a positive employee experience. The company participates in eVerify, ensuring a lawful hiring process, and provides detailed job descriptions and privacy policies to all applicants. If you are ready to lead, make a difference, and develop your leadership skills in a rewarding restaurant environment, Five Guys welcomes your application.