Shift Lead - 1177

Five Guys is a renowned fast-casual restaurant chain known for its high-quality burgers, fries, and commitment to excellent customer service. With thousands of locations worldwide, Five Guys has built its reputation on freshness, customization, and a friendly, energetic atmosphere. The brand's focus on quality food made to order has made it a favorite destination for burger lovers everywhere. As a company, Five Guys values teamwork, a positive culture, and ongoing opportunities for career growth and development, making it a great place to work for individuals passionate about the food service industry and leadership roles.

The Shift Leader position at Five Guys is a dynamic and hands-on role that requires a motivated individual who thrives in a fast-paced environment. Shift Leaders are not just supervisors; they are the heart of the restaurant during their shift, setting standards and leading by example. This position involves working side-by-side with crew members to ensure every aspect of the restaurant operates smoothly and efficiently. The pay for this role starts at $20.25 to $21.25 per hour, plus tips and bonuses, offering both a stable income and earning potential through performance-based rewards.

As a Shift Leader, you will take charge of the restaurant operations whenever the management team is not present. This means stepping into various roles ranging from cashiering to grill work, prep, fries, and dining area duties, ensuring no job is too small or overlooked. Your mission will be to deliver fast, accurate service while creating an exceptional guest experience that encourages repeat customers and positive reviews. Another critical part of this role is coaching and motivating team members, helping new employees get up to speed, and fostering a positive, energetic workplace culture. Maintaining cleanliness, safety, and adherence to brand standards is a daily responsibility, along with managing important shift tasks such as break schedules, cash handling, and closing reports.

This position is ideal for someone with one to two years of experience in restaurant, retail, or hospitality environments, preferably with some leadership background. The right candidate is a team player with strong communication skills and the ability to lead by doing, not just directing. Staying calm and making effective decisions under pressure is essential. Basic math skills and familiarity with point-of-sale systems are also necessary to manage daily operational requirements.

Working as a Shift Leader at Five Guys means being active and engaged throughout your shift, often on your feet and working in a busy kitchen environment. You will handle various physical tasks like lifting and moving supplies as part of maintaining seamless operations. While food safety certification such as ServSafe is preferred, Five Guys supports its team with training and development opportunities.

Five Guys offers real growth opportunities, with many leaders advancing to Assistant Manager and General Manager roles. The environment is fast-paced and high-energy, perfect for individuals seeking hands-on leadership experience and a chance to contribute to a brand that values quality, teamwork, and consistency. Join Five Guys and be a difference maker who leads with passion and integrity while growing your career in the hospitality industry.