Five Guys logo

Shift Lead - 1172

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.50 - $22.00
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Work Schedule

Standard Hours
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a nationally recognized fast-casual restaurant chain renowned for its commitment to quality burgers and fries made from fresh, high-quality ingredients. The company prides itself on its clean restaurants and friendly staff, creating an inviting environment for both customers and employees. As a leader in the quick-service restaurant industry, Five Guys has built a reputation for excellent customer service, food safety, and an engaging workplace culture. This culture emphasizes teamwork, ownership, and having fun while maintaining high standards. Being a part of Five Guys means joining a passionate group who values culinary excellence and community spirit.

The Shift Leader position at Five Guys offers an exciting opportunity for individuals looking to take a step into management within a fast-paced and dynamic work environment. Shift Leaders play a crucial role in delivering exceptional customer experiences by leading by example and setting high standards for their teams. They are responsible for training and mentoring crew members to uphold the company’s commitment to quality and service. This role is ideal for motivated self-starters eager to develop their leadership skills in the restaurant industry and take pride in their work.

The pay for Shift Leaders starts at $20.50 to $22.00 per hour, with the added benefits of tips and bonuses, including participation in a unique Secret Shopper bonus program. This program rewards the team cash bonuses for maintaining exceptional standards and providing outstanding dining experiences. Beyond competitive compensation, employees are offered excellent growth opportunities and a supportive work environment where food quality and safety are paramount, but the atmosphere remains fun and relaxed. Benefits for eligible employees include 401(k) plans, medical, dental, and vision coverage. Additionally, Shift Leaders enjoy perks like free meals during their shifts and the chance to thrive in a culture that values each team member's contributions. Overall, this role is a gateway to a rewarding career path in restaurant management, combining leadership development with a passion for great food and customer service.

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or restaurant operations preferred
  • Ability to lead and motivate a team
  • Availability to work flexible shifts including nights and weekends
  • Must be able to stand and move for long periods
  • Must comply with food safety and hygiene standards

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a fast-paced restaurant environment preferred
  • Strong leadership and communication skills
  • Ability to work well under pressure
  • Customer service oriented
  • Basic math skills for cash handling
  • Ability to train and mentor employees

Job Duties

  • Provide leadership and direction to crew members
  • Monitor food quality and safety standards
  • Train and develop new team members
  • Manage shift operations and workflow
  • Ensure exceptional customer service is delivered
  • Participate in the Secret Shopper bonus program
  • Maintain cleanliness and organization of the restaurant

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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