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Shift Lead - 1136

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $20.50 - $22.00
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Benefits

competitive base pay
Tips
Bonus opportunities
free meals while working
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain specializing in high-quality burgers and fries. Known for its commitment to fresh ingredients and exceptional customer service, Five Guys has built a reputation for delivering a consistently excellent dining experience. The company prides itself on maintaining clean, efficiently run restaurants staffed by friendly and passionate employees dedicated to food quality and customer satisfaction. With locations across the United States and internationally, Five Guys continues to grow while upholding its core values of quality, teamwork, and community engagement.

The Shift Leader position at Five Guys is an integral role responsible for leading and supporting restaurant teams to provide outstanding service every day. Starting at $20.50 to $22.00 per hour, this hourly role also includes opportunities to earn tips and cash bonuses through a unique Secret Shopper program that rewards teams for maintaining high standards. Shift Leaders play a crucial part in setting the example for crew members, teaching best practices, and ensuring compliance with food safety and quality standards. More than just a supervisor, the Shift Leader fosters an engaging and positive work culture where employees take pride in their work and have fun during their shifts.

This role is perfect for self-starters looking to develop their leadership skills within the foodservice industry and prepare for managerial career growth. Shift Leaders at Five Guys thrive in a fast-paced, high-energy environment that values professionalism coupled with a relaxed and enjoyable workplace atmosphere. Key responsibilities include overseeing daily operations during shifts, coaching staff, maintaining clean and safe dining environments, and managing customer interactions to ensure repeat business and positive reviews.

Five Guys offers competitive base pay combined with excellent bonus potential, free meals during shifts, and comprehensive benefits including 401(k), medical, dental, and vision insurance based on eligibility. The company emphasizes equal employment opportunity and actively seeks to increase diversity within its workforce, supporting women, people of color, veterans, and individuals with disabilities. Working as a Shift Leader at Five Guys means being part of a supportive team passionate about food and customer satisfaction, with ample opportunities for career advancement. If you enjoy a dynamic, team-oriented setting where your leadership can make an impact, this is the role for you.

Job Requirements

  • Must be at least 18 years old
  • Availability to work flexible shifts including weekends and holidays
  • Ability to stand for extended periods
  • Basic math and literacy skills
  • Willingness to learn and adapt to company policies
  • Eligibility to work in the United States
  • Pass background check and drug screening

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or foodservice environment
  • Demonstrated leadership or team supervision skills
  • Ability to work in a fast-paced, high-energy setting
  • Strong communication and interpersonal skills
  • Commitment to food safety and quality standards

Job Duties

  • Provide leadership and support to the restaurant team
  • Teach and model high standards of food quality and service
  • Monitor and maintain food safety and cleanliness standards
  • Manage customer service to enhance dining experience
  • Oversee daily restaurant operations during shifts
  • Participate in the Secret Shopper bonus program by upholding standards
  • Assist in training and development of crew members

Job Criteria

Experience

Entry Level (1-2 years)


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