Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.50 - $22.00
Work Schedule
Flexible
Day Shifts
Benefits
real growth opportunities
fast-paced team environment
Hands-on leadership experience
Quality-focused brand
teamwork culture
Job Description
Five Guys is a renowned American fast-casual restaurant chain that specializes in fresh, made-to-order burgers and hand-cut fries. Since its establishment, the company has grown significantly, becoming a beloved brand known for its commitment to quality, team culture, and customer satisfaction. With locations across multiple states and countries, Five Guys prides itself on delivering an inviting dining experience marked by exceptional service and a high-energy environment. The company places a strong emphasis on teamwork, hands-on leadership, and fostering growth opportunities within its staff. Employment at Five Guys offers the chance to be part of a thriving brand that values consistency, quality, and employee development. The position being offered is that of a Shift Leader, a crucial role within the restaurant's daily operations.
The Shift Leader at Five Guys is not just a supervisor but a hands-on leader who sets the tone for every shift by working alongside the team and ensuring the highest standards of service and operational excellence. This role requires a passionate individual who thrives in fast-paced settings and enjoys engaging with both team members and guests. Shift Leaders at Five Guys lead by example, taking on various roles such as cashier, grill operator, prep station, fries, and dining room duties to ensure smooth and efficient operations. They are responsible for delivering fast, accurate service that guarantees every guest leaves with a positive impression.
In addition to operational duties, Shift Leaders play a pivotal role in coaching, motivating, and supporting crew members to perform at their best. They help train new employees and contribute to building a strong, positive workplace culture. Maintaining cleanliness, safety, and brand standards is also a critical aspect of the role. The Shift Leader manages important shift tasks, including breaks scheduling, cash handling, and preparing closing reports. The position offers an hourly wage starting from $20.50 to $22.00 plus tips and bonuses, reflecting the value placed on leadership and hands-on contribution.
The Shift Leader at Five Guys is not just a supervisor but a hands-on leader who sets the tone for every shift by working alongside the team and ensuring the highest standards of service and operational excellence. This role requires a passionate individual who thrives in fast-paced settings and enjoys engaging with both team members and guests. Shift Leaders at Five Guys lead by example, taking on various roles such as cashier, grill operator, prep station, fries, and dining room duties to ensure smooth and efficient operations. They are responsible for delivering fast, accurate service that guarantees every guest leaves with a positive impression.
In addition to operational duties, Shift Leaders play a pivotal role in coaching, motivating, and supporting crew members to perform at their best. They help train new employees and contribute to building a strong, positive workplace culture. Maintaining cleanliness, safety, and brand standards is also a critical aspect of the role. The Shift Leader manages important shift tasks, including breaks scheduling, cash handling, and preparing closing reports. The position offers an hourly wage starting from $20.50 to $22.00 plus tips and bonuses, reflecting the value placed on leadership and hands-on contribution.
Job Requirements
- Food safety certification (such as ServSafe) preferred
- 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
- Ability to stay cool and make decisions in a fast-paced environment
- Basic math and comfort using POS systems
- Strong communication skills
- Capacity to lead by example
- Team-first mindset
Job Qualifications
- 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
- A team-first mindset with strong communication skills
- Someone who leads by doing—not just directing
- Ability to stay cool and make decisions in a fast-paced environment
- Basic math and comfort using POS systems
Job Duties
- Lead the shift and step in to run operations when management isn't on site
- Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
- Deliver fast, accurate service and create a great guest experience every time
- Coach, support, and motivate crew members to perform at their best
- Help train new team members and build a strong, positive culture
- Keep the restaurant clean, safe, and up to brand standards
- Manage shift tasks like breaks, cash handling, and closing reports
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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