Five Guys logo

Shift Lead - 1130

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.50 - $1.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain known for its commitment to delivering high-quality burgers and fries crafted in a clean and friendly environment. Established with the core philosophy of serving great food with outstanding customer service, Five Guys has grown into a beloved name in the foodservice industry. The company prides itself on fostering a workplace culture where employees take ownership of their roles, work as a team, and genuinely enjoy what they do. This dynamic team-oriented environment is supported by a strong emphasis on food quality, food safety, and operational excellence. Five Guys aims to create an inclusive and fun workplace that is both a stepping stone for career growth and a place where every team member feels valued and motivated.

The Shift Leader position at Five Guys plays a crucial role in maintaining the restaurant's high standards and ensuring an exceptional dining experience for every customer. Shift Leaders are hands-on leaders who provide guidance and mentorship to crew members, helping them develop their skills and uphold the company's standards. This role demands a proactive self-starter who thrives in a fast-paced, high-energy environment and is passionate about delivering excellent service and quality food. Shift Leaders benefit from a unique compensation structure that includes a competitive base pay starting at $16.50 per hour, in addition to tips and bonuses through the company's Secret Shopper program. This bonus program rewards teams for exceeding performance expectations, adding a motivational and rewarding element to the role.

At Five Guys, Shift Leaders serve as role models and are responsible for leading by example, promoting teamwork, and driving operational success. They ensure smooth restaurant operations by supporting crew members, maintaining food safety standards, and enhancing the overall customer experience. The position offers the chance to work with fresh ingredients and top-quality products, fostering pride in the craft of food preparation. Additionally, Five Guys offers substantial opportunities for growth within the company, making this role an excellent stepping stone toward management positions. Benefits include free meals during shifts, 401(k) plans, and medical, dental, and vision insurance options based on eligibility. The company's commitment to equal employment opportunity (EEO) and diversity is evident in its policies to increase representation of women, people of color, veterans, and individuals with disabilities across all areas of the organization. By choosing to apply for the Shift Leader role, candidates join a company that values integrity, teamwork, and a fun workplace atmosphere while continually striving for excellence and inclusivity.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in food service or retail
  • Ability to work weekends and evenings
  • Strong teamwork and leadership abilities
  • Must be at least 18 years old
  • Ability to stand for extended periods
  • Must be able to follow health and safety guidelines

Job Qualifications

  • Prior leadership or supervisory experience in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to work under pressure and manage multiple tasks
  • Knowledge of food safety and hygiene standards
  • Passion for delivering excellent customer service
  • Basic math and cash handling skills
  • Flexibility to work various shifts

Job Duties

  • Provide leadership and guidance to crew members
  • Maintain and teach high standards of food quality and safety
  • Lead by example to create a positive work environment
  • Ensure smooth and efficient restaurant operations
  • Motivate the team to deliver outstanding customer service
  • Participate in the Secret Shopper bonus program by upholding company standards
  • Support team growth and development

Job Criteria

Experience

Entry Level (1-2 years)


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