Shift Lead - 1130

Five Guys is a well-established fast-casual restaurant chain renowned for its fresh, made-to-order burgers and fries, commitment to quality, and friendly service. Since its founding, Five Guys has expanded rapidly while maintaining a focus on creating a positive dining experience for every guest who walks through the door. The restaurant prides itself on its team-oriented culture and dedication to operational excellence, striving to foster a work environment where employees can thrive, grow, and feel valued. With numerous locations across the country, Five Guys offers not only great food but also real career advancement opportunities, making it a preferred employer in the food service industry.

This position is for a Shift Leader at Five Guys, a role pivotal to the smooth day-to-day operations of the restaurant. The Shift Leader acts as a frontline leader, setting the tone and pace for the entire shift. Unlike traditional supervisors, this role requires a hands-on approach with leadership by example. The Shift Leader works alongside their team, guiding them through fast-paced meal services while ensuring exceptional customer satisfaction. At Five Guys, the Shift Leader is responsible not just for managing people, but for actively participating in all aspects of restaurant operations. This position requires someone who thrives in a dynamic environment, enjoys working with people, and is looking to build a career in restaurant management.

Compensation for this role starts at $16.50 per hour plus tips and bonuses, reflecting both the leadership responsibility and the performance incentives built into the role. Working as a Shift Leader at Five Guys gives an individual the opportunity to develop essential leadership, operational, and customer service skills. Responsibilities include managing shift tasks such as break coordination, cash handling, and completing closing reports, while maintaining cleanliness, safety, and adherence to brand standards. Training and mentoring new team members are also critical components of the role, helping to cultivate a positive workplace culture that supports the overall success of the restaurant.

Candidates with 1-2 years of experience in restaurant, retail, or hospitality sectors, especially those with leadership experience, will find this role especially fitting. A successful Shift Leader will have a team-first mindset, strong communication skills, and the ability to lead by doing rather than just directing. The shift leader must also be adept at staying calm under pressure and making quick decisions in a bustling, fast-paced setting. Comfort with basic math and point-of-sale systems is necessary as well.

The work environment is active and requires readiness to be on your feet, work around hot kitchen equipment, and occasionally lift and move supplies. Preferred certifications include food safety credentials such as ServSafe. Beyond the daily operational duties, Five Guys fosters a culture where employees are encouraged to grow, with many Shift Leaders advancing to assistant and general manager roles. The company’s commitment to diversity and equal opportunity employment ensures an inclusive atmosphere where everyone has the chance to succeed.

Joining Five Guys as a Shift Leader means becoming part of a high-energy team that values quality, teamwork, and consistency. If you are a leader who wants to make a difference every shift, this role offers a rewarding avenue to develop your skills and impact the guest experience positively. Five Guys invites motivated, hands-on leaders to apply and be recognized for their hard work while building a fulfilling career in the restaurant industry.