Five Guys logo

Shift Lead - 1130

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $16.50
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a well-established fast-casual restaurant chain renowned for its commitment to serving high-quality burgers and fries. The brand has built a strong reputation based on its philosophy of offering great tasting food served in a clean, friendly environment. With locations across a broad geographic area, Five Guys aims to maintain an engaging workplace culture that emphasizes teamwork, passion for food, and delivering excellent customer experiences. Employees at Five Guys are encouraged to take pride in their work and to contribute positively to the overall atmosphere, creating a fun and lively environment where everyone can thrive.

The Shift Leader role at Five Guys is a critical position that blends leadership with hands-on restaurant operations. Shift Leaders are responsible for setting an example for crew members through their work ethic and expertise. They help maintain the company’s high standards for food quality, cleanliness, and customer service. This position not only involves managing day-to-day restaurant activities but also includes mentoring and teaching crew members best practices to ensure a consistently outstanding dining experience for customers.

Employees in this role receive starting pay at $16.50 per hour plus tips and bonuses, reflecting Five Guys’ commitment to competitive compensation. A distinctive feature of the compensation package is the Secret Shopper bonus program, which rewards teams for upholding the company’s established standards and enhancing the customer experience. This helps create an incentive-rich environment that promotes excellence and teamwork.

Shift Leaders thrive in a fast-paced, high-energy workplace and are supported by a culture that values both hard work and fun. Working with fresh ingredients and the highest quality products, Five Guys employees take food safety and quality seriously while maintaining a friendly and approachable demeanor. The position provides excellent growth opportunities for individuals seeking to build a career in restaurant management and operations. This role is ideal for self-starters who are interested in progressing within the company and who want to be part of a team that respects their contributions and provides opportunities for advancement.

Five Guys is committed to equal employment opportunity and embraces a diverse and inclusive workplace. The company actively strives to increase representation of women, people of color, veterans, and individuals with disabilities. As an employer, Five Guys participates in eVerify to ensure compliance with employment eligibility standards.

In summary, the Shift Leader position at Five Guys is a unique opportunity to join a leading fast-casual franchise with a strong brand identity, excellent employee benefits, and a supportive work culture. The role offers the chance to work with passionate individuals who are dedicated to serving quality food and delivering memorable experiences to customers. If you are enthusiastic about leadership, enjoy working in dynamic environments, and seek to develop your career with a respected restaurant brand, this position could be an ideal fit.

Job Requirements

  • High school diploma or equivalent
  • prior restaurant or customer service experience
  • availability to work various shifts including weekends and holidays
  • ability to stand and move for long periods
  • strong work ethic and reliability
  • ability to communicate effectively with team and customers

Job Qualifications

  • Prior leadership or supervisory experience in a restaurant preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of food safety and hygiene standards
  • ability to motivate and train team members
  • basic math and cash handling skills
  • willingness to work flexible hours

Job Duties

  • Provide leadership and expertise to the restaurant team
  • set the example and teach crew members high standards
  • maintain food quality and food safety
  • manage restaurant operations during shifts
  • motivate team to deliver outstanding dining experiences
  • implement the Secret Shopper bonus program
  • ensure a clean and friendly restaurant environment

Job Criteria

Experience

Entry Level (1-2 years)


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