
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $14.00 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Five Guys is a renowned fast-casual restaurant chain famously known for its commitment to serving high-quality burgers and fries in a clean and welcoming environment. Established with a philosophy centered around fresh ingredients, exceptional food quality, and outstanding customer service, Five Guys has successfully cultivated a passionate community of employees and customers alike. The company values a work culture that fosters ownership, collaboration, and fun, making it a desirable workplace for those who are enthusiastic about food and teamwork. With its unique bonus structures, such as the Secret Shopper program, Five Guys incentivizes its employees to uphold the highest standards in service and cleanliness, rewarding teams that excel in delivering memorable dining experiences.
The Shift Leader role at Five Guys is a pivotal position responsible for guiding and supporting restaurant teams to provide an exceptional customer experience every day. Starting at $14.00 per hour plus tips and bonuses, this role combines leadership with hands-on responsibilities, making it an excellent stepping stone to management within the company. Shift Leaders set the example for crew members by demonstrating how to maintain Five Guys' high standards and deliver quality food with consistency and care. They are involved in coaching and mentoring team members, ensuring food safety and quality, and maintaining a fun, energetic work environment.
Beyond leadership, Shift Leaders help cultivate a positive workplace culture where employees are encouraged to take pride in their work and grow professionally. Five Guys offers a vibrant, fast-paced environment that is rewarding for self-starters eager to develop their skills and advance their careers. Employees in this role enjoy competitive base pay supplemented with excellent bonus opportunities, free meals during shifts, and comprehensive benefits including 401(k), medical, dental, and vision insurance for eligible staff.
Five Guys' commitment to equal employment opportunity is reflected in its hiring practices, aimed at increasing representation of women, people of color, veterans, and individuals with disabilities across the company. The Shift Leader position is designed for individuals who thrive in a high-energy setting, possess strong leadership qualities, and share the company’s passion for great food and customer satisfaction. If you are looking for a fun and challenging career in a respected fast-food brand that values its people and promotes growth, Five Guys offers an ideal opportunity to cultivate your skills and contribute meaningfully to a leading food service team.
The Shift Leader role at Five Guys is a pivotal position responsible for guiding and supporting restaurant teams to provide an exceptional customer experience every day. Starting at $14.00 per hour plus tips and bonuses, this role combines leadership with hands-on responsibilities, making it an excellent stepping stone to management within the company. Shift Leaders set the example for crew members by demonstrating how to maintain Five Guys' high standards and deliver quality food with consistency and care. They are involved in coaching and mentoring team members, ensuring food safety and quality, and maintaining a fun, energetic work environment.
Beyond leadership, Shift Leaders help cultivate a positive workplace culture where employees are encouraged to take pride in their work and grow professionally. Five Guys offers a vibrant, fast-paced environment that is rewarding for self-starters eager to develop their skills and advance their careers. Employees in this role enjoy competitive base pay supplemented with excellent bonus opportunities, free meals during shifts, and comprehensive benefits including 401(k), medical, dental, and vision insurance for eligible staff.
Five Guys' commitment to equal employment opportunity is reflected in its hiring practices, aimed at increasing representation of women, people of color, veterans, and individuals with disabilities across the company. The Shift Leader position is designed for individuals who thrive in a high-energy setting, possess strong leadership qualities, and share the company’s passion for great food and customer satisfaction. If you are looking for a fun and challenging career in a respected fast-food brand that values its people and promotes growth, Five Guys offers an ideal opportunity to cultivate your skills and contribute meaningfully to a leading food service team.
Job Requirements
- High school diploma or equivalent
- Previous food service experience
- Ability to communicate effectively in English
- Availability to work flexible hours including nights, weekends, and holidays
- Ability to stand for extended periods and perform physical tasks
- Must be eligible to work in the United States
- Familiarity with basic food safety practices
Job Qualifications
- High school diploma or equivalent
- Previous experience in a leadership or supervisory role in the food service industry preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Basic knowledge of food safety and sanitation
- Demonstrated ability to motivate and lead team members
- Flexibility to work various shifts including weekends and holidays
Job Duties
- Provide leadership and support to the restaurant team to ensure excellent customer service
- Set the example for crew members in maintaining high standards of food quality and safety
- Teach and mentor crew members to uphold Five Guys' policies and practices
- Manage shift operations effectively including opening, closing, and handover responsibilities
- Monitor adherence to cleanliness and safety standards within the restaurant
- Participate in the Secret Shopper program and encourage team to meet performance goals
- Handle customer concerns professionally and ensure customer satisfaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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