Five Guys logo

Shift Lead - 1122

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.50 - $22.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a fast-casual restaurant chain renowned for its fresh, high-quality burgers and fries. Founded with a philosophy centered around delivering exceptional food crafted in a clean, inviting environment, Five Guys prides itself on maintaining a simple yet effective approach to dining – great food, made fresh, served by friendly people. The company places a strong emphasis on team ownership of work, ensuring every employee feels invested in the customer experience and company success. As part of its commitment to excellence and employee development, Five Guys seeks passionate individuals who enjoy working in a dynamic atmosphere and are eager to grow within the organization.

The Shift Leader position at Five Guys is a crucial stepping stone toward a career in management, blending leadership responsibilities with hands-on work within the restaurant. Shift Leaders are tasked with setting an exemplary standard for crew members by providing guidance, training, and support that uphold the brand's high standards for food quality, safety, and customer service. This role demands a proactive, self-starting individual who thrives in a fast-paced, high-energy environment and values teamwork and a positive workplace culture.

Shift Leaders play an integral role in helping their team deliver outstanding dining experiences that align with Five Guys' reputation. A unique aspect of this role is participation in the Secret Shopper bonus program, which rewards teams for consistently maintaining the company's quality and service benchmarks. The pay range for this hourly position is competitive at $20.50 - $22.00 per hour, in addition to tips and bonuses, reflecting the company's commitment to recognizing hard work and dedication.

What makes this role particularly attractive is not only the opportunity to earn a competitive wage and bonuses but also the chance to work with fresh ingredients and the highest quality food products in a setting that balances professionalism with fun. Employees enjoy free meals during shifts, fostering a comfortable and engaging work atmosphere. Additionally, Five Guys supports employee well-being with benefits like 401(k), medical, dental, and vision plans based on eligibility.

Overall, the Shift Leader role at Five Guys is ideal for motivated individuals seeking rapid professional growth within the restaurant industry. The company culture encourages a balance of serious attention to food quality and safety while maintaining a relaxed, enjoyable workplace where employees can thrive and contribute meaningfully. For those looking to advance toward management in a respected, growing restaurant brand, this position offers a rewarding and dynamic career path.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a restaurant or food service environment preferred
  • Ability to work flexible hours including evenings, weekends and holidays
  • Must be a self-starter and team player
  • Ability to stand for long periods and perform physical tasks
  • Eligible to work in the United States

Job Qualifications

  • Proven leadership or supervisory experience preferred
  • Strong communication and interpersonal skills
  • Knowledge of food safety and quality standards
  • Ability to work in a fast-paced environment
  • Customer service oriented
  • Basic math and cash handling skills

Job Duties

  • Lead and supervise restaurant staff during shifts
  • Train and mentor crew members to maintain high standards
  • Ensure food quality and safety protocols are followed
  • Manage customer service to enhance the dining experience
  • Participate in the Secret Shopper bonus program to uphold standards
  • Handle shift operations and resolve issues efficiently
  • Maintain a clean and organized restaurant environment

Job Criteria

Experience

Entry Level (1-2 years)


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