Shift Lead - 1085

Five Guys is a well-known fast-casual restaurant chain famous for its burgers, fries, and casual dining experience. Founded in the early 1980s, Five Guys has grown into a popular brand across the United States and internationally. The company prides itself on quality ingredients, fresh food preparation, and outstanding customer service, fostering a positive work environment built around teamwork and leadership development. The brand emphasizes growing its employees from within, offering significant opportunities for career advancement in the restaurant industry.

This position for a Shift Leader at Five Guys offers an exciting opportunity for individuals eager to take on a leadership role in a dynamic, fast-paced restaurant setting. The pay starts at $18.00 per hour plus tips and bonus incentives, reflecting the value placed on the leadership and operational responsibilities associated with this role. As a Shift Leader, you will not only supervise the team during your shift but actively participate in daily operations, setting the tone for excellent service and operational efficiency.

The Shift Leader role involves managing the restaurant during your shift, stepping in whenever management is unavailable, and leading by example. You will engage hands-on in a variety of positions such as cashier, grill, food prep, fryer, and dining room duties, demonstrating versatility and dedication. Delivering fast and accurate service to guests while maintaining a positive and productive work environment are key aspects of the job. Moreover, you will coach, support, and motivate crew members to help them perform at their best while assisting in training new team members and building a strong, positive culture that aligns with the company’s values.

Maintaining cleanliness, safety, and brand standards within the restaurant is critical to ensure a safe and welcoming environment for both employees and customers. As a Shift Leader, you will also be responsible for managing shift-specific tasks like break schedules, cash handling, and closing reports, ensuring that all operational aspects run smoothly and efficiently.

Five Guys values individuals who can maintain composure and make quick decisions in a fast-paced environment, possess basic math skills, and are comfortable using point-of-sale (POS) systems. This role is ideal for candidates with 1-2 years of experience in the restaurant, retail, or hospitality industries, especially those who have demonstrated leadership potential.

The work environment is active and engaging, requiring you to be on your feet, work around hot kitchen equipment, and handle supplies as needed. A food safety certification such as ServSafe is preferred, underscoring the company’s commitment to hygiene and customer safety.

Working at Five Guys means joining a brand dedicated to quality, teamwork, and consistency with a fast-paced, high-energy team environment. The company offers real growth opportunities with many shift leaders advancing to assistant and general manager roles. Hands-on leadership experience every shift gives employees the chance to develop valuable skills that will support their career development in the restaurant industry and beyond. Five Guys is also an equal opportunity employer, striving to increase the representation of women, people of color, veterans, and individuals with disabilities across all company levels.