
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $1.00
Work Schedule
Standard Hours
Benefits
real growth opportunities
fast-paced team environment
Hands-on leadership experience
Positive company culture
Competitive hourly wage plus tips and bonuses
Training and Development
Supportive team atmosphere
Job Description
Five Guys Operations LLC is a leading fast-casual restaurant chain renowned for its commitment to quality, customer service, and a vibrant team environment. Established with a focus on delivering fresh, made-to-order burgers and fries, Five Guys has grown into a respected brand across the United States and internationally. The company's ethos emphasizes teamwork, consistency, and upholding high standards that ensure every guest enjoys a memorable dining experience. Working at Five Guys means becoming part of a company that values hard work, dedication, and opportunities for career growth.
The position available is for a Shift Leader, a pivotal role within the restaurant that goes beyond traditional supervisory responsibilities. At Five Guys, Shift Leaders are hands-on leaders who set the tone for each shift by leading through example and actively participating alongside their team members. This role is ideal for individuals who thrive in fast-paced, dynamic environments and have a passion for delivering exceptional customer experiences. Shift Leaders are entrusted with the responsibility of running operations in the absence of management, supporting and motivating crew members, and ensuring all restaurant tasks are executed efficiently. The employment type offers an hourly wage starting at $19.00, supplemented with tips and bonuses, reflecting the value placed on leadership and performance.
The Shift Leader will engage directly in various operational roles, including cashiering, grilling, food preparation, and maintaining cleanliness and safety standards. This comprehensive role demands versatility and a committed work ethic as the leader will jump into any position as needed. Coaching and training new team members to build a cohesive and positive culture within the restaurant is another critical component of the role. This position is not only about management but about fostering an environment where every team member can excel and contribute to creating a memorable guest experience. Candidates will be expected to handle shift-specific tasks such as managing breaks, cash handling, and closing reports with accuracy and professionalism.
Working at Five Guys as a Shift Leader offers real growth opportunities, with many leaders advancing into Assistant and General Manager positions. The work environment is engaging and physically active, requiring individuals to be on their feet and comfortable working with hot kitchen equipment and handling supplies. Five Guys also values food safety, encouraging certification such as ServSafe as a preferred qualification to guarantee high standards of health and safety. Overall, this role is perfect for those looking to combine leadership development with hands-on experience in a supportive and energetic restaurant setting.
The position available is for a Shift Leader, a pivotal role within the restaurant that goes beyond traditional supervisory responsibilities. At Five Guys, Shift Leaders are hands-on leaders who set the tone for each shift by leading through example and actively participating alongside their team members. This role is ideal for individuals who thrive in fast-paced, dynamic environments and have a passion for delivering exceptional customer experiences. Shift Leaders are entrusted with the responsibility of running operations in the absence of management, supporting and motivating crew members, and ensuring all restaurant tasks are executed efficiently. The employment type offers an hourly wage starting at $19.00, supplemented with tips and bonuses, reflecting the value placed on leadership and performance.
The Shift Leader will engage directly in various operational roles, including cashiering, grilling, food preparation, and maintaining cleanliness and safety standards. This comprehensive role demands versatility and a committed work ethic as the leader will jump into any position as needed. Coaching and training new team members to build a cohesive and positive culture within the restaurant is another critical component of the role. This position is not only about management but about fostering an environment where every team member can excel and contribute to creating a memorable guest experience. Candidates will be expected to handle shift-specific tasks such as managing breaks, cash handling, and closing reports with accuracy and professionalism.
Working at Five Guys as a Shift Leader offers real growth opportunities, with many leaders advancing into Assistant and General Manager positions. The work environment is engaging and physically active, requiring individuals to be on their feet and comfortable working with hot kitchen equipment and handling supplies. Five Guys also values food safety, encouraging certification such as ServSafe as a preferred qualification to guarantee high standards of health and safety. Overall, this role is perfect for those looking to combine leadership development with hands-on experience in a supportive and energetic restaurant setting.
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in restaurant, retail, or hospitality environments
- Leadership experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, active environment
- Basic math skills
- Ability to use POS systems
- Ability to stand for long periods
- Ability to lift and handle supplies as needed
Job Qualifications
- 1-2 years of restaurant, retail, or hospitality experience with leadership preferred
- Strong communication skills and a team-first mindset
- Demonstrated ability to lead by doing, not just directing
- Ability to stay calm and make decisions in a fast-paced environment
- Basic math skills and comfort using POS systems
- Food safety certification such as ServSafe preferred
Job Duties
- Lead the shift and step in to run operations when management isn't on site
- Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
- Deliver fast, accurate service and create a great guest experience every time
- Coach, support, and motivate crew members to perform at their best
- Help train new team members and build a strong, positive culture
- Keep the restaurant clean, safe, and up to brand standards
- Manage shift tasks like breaks, cash handling, and closing reports
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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