Shift Lead - 0691

Five Guys is a well-established American fast-casual restaurant chain known primarily for its high-quality burgers, fresh-cut fries, and exceptional customer service. Founded in 1986, Five Guys has grown into a prominent player in the quick-service restaurant industry with thousands of locations worldwide, admired for its commitment to quality ingredients and a welcoming dining experience. The company prides itself on fostering a strong, team-oriented environment that empowers employees to grow and develop their careers. This is evidenced by the numerous growth opportunities available within the organization, including advancement from shift leader to assistant manager and general manager roles. Five Guys emphasizes a culture of hands-on leadership and customer engagement, making it a desirable workplace for those who thrive in dynamic, fast-paced environments.

The role of Shift Leader at Five Guys is crucial to maintaining the brand’s reputation for excellent food and service. This position offers an hourly wage starting at $18.00, supplemented by tips and bonuses, providing a competitive compensation package for team leaders. Shift Leaders at Five Guys are not merely supervisors—they are proactive, hands-on leaders who directly contribute to the success of every shift. They lead by example, working side-by-side with the team and taking responsibility for the smooth operation of the restaurant during their shifts. This includes overseeing various tasks such as cash handling, managing breaks, operating point-of-sale systems, and ensuring the restaurant meets cleanliness and safety standards at all times. The work environment is fast-paced and energetic, demanding active engagement and physical activity throughout each shift.

In this role, Shift Leaders juggle multiple responsibilities, including coaching and motivating crew members, training new team members, and fostering a positive, team-first culture. They must be comfortable jumping into any position—whether it’s cashier, grill, prep, fries, or front-of-house duties—to ensure seamless service. The ability to remain calm and make sound decisions under pressure is essential, along with strong communication skills and a service-oriented mindset. Candidates with 1-2 years of experience in restaurant, retail, or hospitality, preferably with some leadership experience, are ideal for this position. Additionally, familiarity with food safety certifications such as ServSafe is preferred.

Five Guys offers a dynamic, high-energy work atmosphere where each team member’s contribution is valued and recognized. Shift Leaders gain invaluable leadership experience with every shift, setting the tone for outstanding customer service and operational excellence. Employees enjoy working for a brand that values teamwork, quality, and consistency, and there is a clear pathway for upward mobility within the company. Join Five Guys as a Shift Leader to be a difference maker, develop your leadership skills, and grow your career in the restaurant industry.