Five Guys logo

Shift Lead - 0686

Job Overview

briefcase

Employment Type

Full-time
Hourly
moneybag

Compensation

Hourly
Range $20.50 - $22.00
clock

Work Schedule

Flexible
Day Shifts
diamond

Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain specializing in high-quality burgers and fries crafted from fresh, premium ingredients. Established with a passion for delivering exceptional dining experiences, Five Guys has grown into a beloved name in the casual dining industry, known for its commitment to food quality, cleanliness, and outstanding customer service. The company prides itself on fostering a collaborative and fun work environment where employees are motivated to take ownership of their roles and contribute to the team's overall success. The culture at Five Guys emphasizes respect, teamwork, and continuous growth, making it an ideal workplace for individuals who are enthusiastic about both food and customer satisfaction.

The Shift Leader position at Five Guys is an exciting opportunity for individuals ready to step into a leadership role within a fast-paced, dynamic restaurant setting. Starting pay ranges between $20.50 and $22.00 per hour, supplemented by tips and bonus opportunities, including the unique Secret Shopper program that rewards teams for maintaining high standards and delivering exceptional customer experiences. Shift Leaders play a pivotal role in guiding and supporting crew members, setting a positive example, and ensuring that every guest leaves satisfied. This role is perfect for self-starters who seek a stepping stone to management, offering hands-on leadership experience and significant growth potential. Shift Leaders engage directly with daily operations, manage team performance, and uphold the brand’s signature commitment to quality and service excellence.

In this role, you will be part of a motivated team that values great food and a fun work atmosphere. The position demands an individual who thrives in a fast-paced environment and is driven to foster a positive customer experience while mentoring team members to meet and exceed the company’s high standards. Beyond operational tasks, Shift Leaders are instrumental in shaping the restaurant culture, promoting food safety, and ensuring compliance with health and safety regulations. Five Guys also supports its employees with comprehensive benefits, including eligibility for 401(k), medical, dental, and vision insurance, as well as free meals during shifts. This leadership role not only provides financial incentives but also meaningful opportunities for personal and professional development within a growing company.

Job Requirements

  • high school diploma or equivalent
  • minimum one year of experience in a restaurant or food service environment
  • availability to work flexible hours including nights, weekends, and holidays
  • ability to stand for extended periods
  • basic proficiency with point-of-sale systems
  • strong teamwork and leadership qualities

Job Qualifications

  • previous experience in a leadership or supervisory role
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of food safety practices
  • basic math and cash handling skills
  • flexibility to work varied shifts including weekends and holidays
  • commitment to delivering excellent customer service

Job Duties

  • Lead and manage restaurant team during shifts
  • train and mentor crew members to uphold company standards
  • ensure high levels of food quality and safety
  • maintain a clean and welcoming restaurant environment
  • resolve customer issues promptly and professionally
  • participate in the Secret Shopper program to achieve bonus goals
  • assist in daily operational tasks to support smooth service flow

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef