Five Guys logo

Shift Lead - 0677

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.25 - $1.00
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Work Schedule

Day Shifts
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Benefits

real growth opportunities
fast-paced team environment
Hands-on leadership experience
Part of a valued brand
Opportunities for career advancement
supportive work environment

Job Description

Five Guys is a renowned fast-casual restaurant chain recognized for its fresh, made-to-order burgers, hand-cut fries, and exceptional customer service. Established with a commitment to quality and consistency, Five Guys has grown into a beloved brand across the United States and internationally. The company values a culture of teamwork, integrity, and hands-on leadership, making it an ideal workplace for individuals who aspire to thrive in an energetic and fast-paced environment. With a dedication to employee growth and development, Five Guys provides real opportunities for career advancement, often promoting leaders into Assistant and General Manager roles.

As a Shift Leader at Five Guys, you will play a critical role in the daily operations of the restaurant, acting as a hands-on leader who leads by example. This position is not just about supervising; it involves actively stepping into various roles such as cashier, grill, prep, fry station, and dining room duties to ensure every guest has an outstanding experience. The Shift Leader sets the tone for the team during each shift, promoting a positive culture and high energy while maintaining brand standards for cleanliness, safety, and service quality. This role requires flexibility, strong communication skills, and the ability to make quick decisions in a dynamic environment.

Compensation for this position starts at $16.25 per hour plus tips and bonuses, reflecting the company's recognition of the important leadership and operational responsibilities involved. This role is ideal for someone passionate about food service, eager to grow professionally, and ready to be a difference maker in a supportive and fast-moving team environment. Five Guys offers a hands-on leadership experience every shift, allowing you to directly contribute to the success and reputation of the restaurant while developing your career path within a respected brand.

Working as a Shift Leader at Five Guys means being on your feet, engaging with your team, and thriving in a busy kitchen setting. You will manage critical shift tasks including cash handling, breaks, and reporting, while also coaching and motivating crew members to perform at their best. This role is designed for those who embrace leadership through action, enjoy working alongside their team, and take pride in creating a memorable guest experience. The company values individuals who maintain composure under pressure, possess basic math skills, and are comfortable using POS systems, all of which contribute to smooth, efficient operations.

Overall, the Shift Leader position at Five Guys offers a rewarding career opportunity within a company that champions quality, teamwork, and growth. Whether you are looking to sharpen your leadership skills or advance into higher management roles, Five Guys provides the environment and support necessary to help you succeed.

Job Requirements

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • a team-first mindset with strong communication skills
  • someone who leads by doing—not just directing
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math and comfort using POS systems

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • a team-first mindset with strong communication skills
  • someone who leads by doing—not just directing
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math and comfort using POS systems

Job Duties

  • Lead the shift and step in to run operations when management isn’t on site
  • jump into every position—cashier, grill, prep, fries, dining room—no task is too small
  • deliver fast, accurate service and create a great guest experience every time
  • coach, support, and motivate crew members to perform at their best
  • help train new team members and build a strong, positive culture
  • keep the restaurant clean, safe, and up to brand standards
  • manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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