Five Guys logo

Shift Lead - 0641

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $20.50 - $22.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a highly recognized fast-casual restaurant chain known for its dedication to serving quality burgers and fries in a clean, friendly environment. Established with a philosophy centered on simplicity and excellence, Five Guys has grown into a popular and trusted brand in the foodservice industry. The company values a fun and energetic workplace culture where employees are encouraged to take ownership of their roles and contribute to providing an outstanding dining experience for every customer.

Five Guys Operations LLC is committed to offering career opportunities that foster growth and development. The company is not only focused on delivering delicious food made from fresh, high-quality ingredients but also prioritizes food safety and exceptional customer service. By maintaining high standards, Five Guys ensures a positive and memorable experience for all its patrons.

The Shift Leader position at Five Guys is a dynamic role designed for motivated individuals ready to step into a leadership pathway within the restaurant. The pay for this position starts at $20.50 to $22.00 per hour, with additional income potential through tips and a unique bonus program known as the Secret Shopper program. This program rewards teams with cash bonuses for consistently upholding Five Guys' high standards and delivering exemplary service.

Shift Leaders are central to the restaurant's daily operations, providing guidance and expertise to crew members. They set the example in maintaining excellent standards of food quality, safety, and customer service. They also have the responsibility of teaching and coaching team members to perform at their best. This role not only emphasizes leadership skills but also requires a passion for food and teamwork.

Employees in this role enjoy a fast-paced, high-energy work environment that values both professionalism and enjoyment. The culture at Five Guys encourages staff to take food quality and safety seriously while fostering a fun and inclusive atmosphere. Shift Leaders are part of a team that believes in doing great work and having fun doing it, which contributes to a positive workplace and an exceptional employee experience.

Five Guys offers excellent benefits to its employees, including competitive base pay, opportunities for bonuses, free meals during shifts, and access to medical, dental, and vision insurance options based on eligibility. The company also provides a 401(k) retirement plan, supporting employees in their financial future. For individuals seeking advancement, Five Guys presents amazing growth opportunities and a supportive environment to pursue a career in restaurant management.

The company actively promotes equal employment opportunities and strives to increase diversity within its workforce, focusing on the representation of women, people of color, veterans, and individuals with disabilities. Five Guys is an equal opportunity employer and participates in the eVerify program, ensuring compliance with employment eligibility verification.

In summary, the Shift Leader role at Five Guys is ideal for those who are passionate about food, leadership, and creating a top-tier customer experience. The position offers competitive compensation, meaningful employee benefits, and a chance to grow within a well-established brand. If you are a self-starter ready to take on responsibility and help guide a team toward success, this opportunity at Five Guys provides the perfect platform for a rewarding career in the fast-casual restaurant industry.

Job Requirements

  • High school diploma or equivalent
  • Experience in a restaurant or fast food environment
  • Ability to lead and motivate a team
  • Excellent communication skills
  • Availability to work flexible shifts including nights and weekends
  • Ability to stand for extended periods
  • Must comply with food safety regulations

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a leadership role within the restaurant or foodservice industry preferred
  • Strong communication and interpersonal skills
  • Ability to motivate and lead a team
  • Knowledge of food safety standards
  • Capable of working in a fast-paced environment
  • Basic math and cash handling skills

Job Duties

  • Provide leadership and guidance to restaurant team members
  • Set an example by maintaining high standards of food quality and safety
  • Teach and coach crew members on company policies and operational procedures
  • Ensure outstanding customer service and dining experience
  • Uphold cleanliness and organization of the restaurant
  • Participate in the Secret Shopper program to earn team bonuses
  • Manage daily restaurant operations during shifts

Job Criteria

Experience

Entry Level (1-2 years)


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