Shift Lead - 0641

Five Guys Operations LLC is a renowned fast-casual restaurant chain famous for its fresh, high-quality burgers, fries, and exceptional customer service. Established with a commitment to quality and consistency, Five Guys has grown into a beloved dining destination across numerous locations. The company places a strong emphasis on teamwork, a positive work culture, and providing an energetic, fast-paced environment where employees can thrive and build rewarding careers. As part of its dedication to inclusivity and equal employment opportunity (EEO), Five Guys actively seeks to increase diversity among its workforce by encouraging applications from women, people of color, veterans, and individuals with disabilities. The company is also an eVerify participant, underscoring its compliance with employment eligibility verification standards.

This particular role is for a Shift Leader at Five Guys, a key leadership position essential to the smooth operation of each shift in the restaurant. Shift Leaders at Five Guys are much more than supervisors; they are hands-on leaders who lead by example, working side-by-side with their team members to ensure every guest receives fast, accurate service and a memorable dining experience. This role demands a proactive individual who thrives in a fast-paced, high-energy environment, enjoys collaborating with others, and is motivated to grow professionally within a supportive team atmosphere. Shift Leaders have the responsibility to manage shift operations when formal management is not present, stepping in to handle critical tasks and maintaining the highest standards of cleanliness, safety, and customer service.

The pay for this position starts at $20.50 to $22.00 per hour, with additional income through tips and bonus incentives, making it a competitive opportunity for motivated individuals eager to advance their careers in the restaurant and hospitality industry. Shift Leaders are integral to cultivating a positive and productive culture by coaching and motivating crew members, training new hires, and ensuring compliance with brand standards. The role also involves managing shift-specific duties such as handling cash, supervising breaks, and completing closing reports efficiently. Working at Five Guys means becoming part of a brand that values leadership development, teamwork, quality, and consistency.

Candidates interested in this role can expect to be actively engaged throughout their shifts, moving around the restaurant, working around hot kitchen equipment, and actively participating in various positions including cashier, grill, prep, and dining room operations. The working environment is fast-paced and requires individuals to maintain composure and make sound decisions swiftly. This environment offers real growth opportunities with many leaders progressing to Assistant Manager and General Manager roles, providing a clear career path within the company.

Five Guys values practical experience and skills such as basic math and familiarity with POS systems, along with essential leadership qualities like strong communication, a team-first mindset, and leading by doing rather than just delegating. While leadership experience is preferred, candidates with 1 to 2 years of experience in restaurant, retail, or hospitality settings will find this role accessible. Additionally, food safety certification, such as ServSafe, is preferred but not mandatory, reinforcing Five Guys' commitment to safety and quality in food handling practices.

In summary, the Five Guys Shift Leader position represents an exciting opportunity for individuals passionate about providing excellent customer service, leading teams, and developing a career in a fast-growing and well-respected restaurant brand. The role offers competitive pay, tips, bonuses, and a vibrant work environment where every shift and every team member's contribution truly matters.