Five Guys logo

Shift Lead - 0606

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $20.50 - $22.00
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Work Schedule

Day Shifts
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Benefits

competitive pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain known for its dedication to serving high-quality burgers and fries in a friendly, clean environment. Established with the philosophy of combining great food with excellent customer service, Five Guys has grown to become a favorite among fast food lovers who appreciate fresh ingredients and a welcoming ambiance. As a company, Five Guys places significant emphasis on teamwork, ownership of each employee's work, and maintaining high standards in food quality and safety. The culture encourages fun and enjoyment while being serious about delivering an outstanding dining experience. The restaurant prides itself on creating a supportive and energetic workplace where employees can grow professionally and personally.

The role of a Shift Leader at Five Guys is a dynamic manager-in-training position that offers an excellent stepping stone into restaurant management. This role carries a starting pay of $20.50 to $22.00 per hour plus tips and bonuses, making it a financially rewarding opportunity for motivated individuals. Shift Leaders are entrusted with setting an example for their teams by demonstrating leadership, teaching crew members, and ensuring the restaurant upholds its high standards. A unique aspect of this position is the Secret Shopper program, a bonus system that rewards the entire team for excellent service and outstanding customer experiences. The Shift Leader position thrives in a fast-paced, high-energy setting that challenges the individual to be a proactive self-starter and a role model.

Working at Five Guys means being part of a passionate community that values both the quality of the food and the way the team collaborates. The company fosters a work environment where employees are encouraged to take pride in what they do and have fun while doing it. The supports provided to employees include competitive base pay, potential bonuses, free meals during shifts, and significant growth opportunities in the restaurant management career path. Eligible employees also benefit from 401(k) plans, medical, dental, and vision insurance. This role is ideal for someone who enjoys working with fresh, high-quality products and aspires to grow within a well-established, fast-growing company. Furthermore, Five Guys is committed to providing equal employment opportunities and actively seeks to increase diversity and inclusion within its workforce, welcoming women, people of color, veterans, and individuals with disabilities.

Job Requirements

  • Must be at least 18 years old
  • Available to work flexible shifts including nights, weekends, and holidays
  • Ability to stand for extended periods
  • Ability to follow company policies and food safety regulations
  • Commitment to teamwork and customer satisfaction
  • Reliable and punctual
  • Authorized to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service or retail environment preferred
  • Strong leadership and interpersonal skills
  • Ability to work in a fast-paced environment
  • Good communication and problem-solving skills
  • Basic understanding of food safety practices
  • Willingness to learn and advance in restaurant management

Job Duties

  • Provide leadership and guidance to restaurant team
  • Ensure high standards of food quality, safety, and customer service
  • Train and mentor crew members on proper procedures and responsibilities
  • Manage shift operations including opening, closing, and ensuring smooth workflow
  • Participate in the Secret Shopper bonus program by maintaining outstanding dining experience
  • Handle customer inquiries and resolve issues promptly
  • Support restaurant goals and communicate effectively with management

Job Criteria

Experience

Entry Level (1-2 years)


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