Shift Lead - 0599

Five Guys is a leading fast-casual restaurant chain renowned for its high-quality burgers, fresh-cut fries, and exceptional customer service. Founded with a commitment to quality and simplicity, Five Guys has rapidly expanded to become a beloved brand with a strong presence across the United States and internationally. The company prides itself on fostering a culture of teamwork, respect, and continuous growth for its employees, making it an attractive workplace for those seeking opportunities in the restaurant and hospitality industry.

As a fast-paced and high-energy environment, Five Guys offers employees the chance to develop valuable skills while contributing to a brand that values consistency, quality, and excellent guest experiences. Employees are encouraged to take an active role in their work, with leadership focused on hands-on involvement and supporting team members to achieve their best.

The Shift Leader position at Five Guys is a critical role, combining operational responsibilities with leadership and team development. Starting at $17.00 per hour plus tips and bonuses, this role is ideal for those who thrive in a dynamic environment and enjoy leading by example. Shift Leaders do much more than supervise; they manage the flow of the restaurant during their shifts, jump into any position as needed, and create an atmosphere where guests receive fast, accurate service and an exceptional dining experience every time.

Shift Leaders are tasked with stepping into leadership when management is not present and guiding their teams effectively through challenges. They act as role models, working alongside crew members on various tasks including cashier duties, food preparation, grilling, and maintaining cleanliness and safety standards. This hands-on leadership style not only ensures smooth operations but also fosters a strong, positive team culture focused on growth and performance.

In addition to day-to-day operational responsibilities, Shift Leaders play an essential role in training new team members, coaching peers, and motivating the crew to perform at their best. Leading shifts involves managing essential tasks such as breaks, cash handling, and completing closing reports. These duties require a leader who remains calm under pressure, can make quick decisions, and consistently delivers excellent service even in busy, fast-moving settings.

This role also offers career advancement opportunities, as many Shift Leaders progress into Assistant Manager and General Manager roles, benefiting from the company’s support for professional growth. Working at Five Guys means joining a brand with a clear vision that values teamwork, quality, and consistent service, making it an excellent place for those looking to build a lasting career in the hospitality industry.

The work environment is active and engaging, requiring individuals to be on their feet and comfortable working around hot equipment in a busy kitchen setting. Physical tasks such as lifting and moving supplies are part of the daily routine. Preferred certifications include food safety qualifications like ServSafe, reinforcing the company’s commitment to health and safety standards.

If you are someone who enjoys a fast-paced team environment, takes pride in hands-on leadership, and wants to make a tangible difference with every shift, this Shift Leader role at Five Guys could be your ideal next step. Join a company where your hard work is recognized, your leadership is valued, and your career growth is supported every step of the way.