
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $1.00
Work Schedule
Flexible
Benefits
real growth opportunities
Fast-paced, high-energy team environment
Hands-on leadership experience every shift
Being part of a brand that values quality, teamwork, and consistency
Job Description
Five Guys Operations LLC is a leading fast-casual restaurant chain renowned for its commitment to quality, consistency, and exceptional customer service. Established with a mission to provide fresh, made-to-order burgers and fries, Five Guys has expanded rapidly across the United States and internationally, becoming a household name for burger lovers everywhere. The company prides itself on fostering a supportive work environment centered around teamwork, hands-on leadership, and employee growth. This culture has earned Five Guys a reputation as an employer that values hard work and dedication while promoting career advancement opportunities within the organization.
The role of Shift Leader at Five Guys is crucial in maintaining the excellent standards and fast-paced energy of the restaurant during every shift. Unlike typical supervisors, Shift Leaders at Five Guys are hands-on leaders who lead by example. They actively participate in day-to-day operations by working side-by-side with crew members, engaging in all restaurant functions from cashiering to food preparation. This role offers a unique opportunity to be deeply involved in the restaurant’s operations and customer interactions, ensuring that every guest leaves impressed with the quality of service and food. The position is ideal for individuals who thrive in dynamic environments, enjoy working in teams, and seek growth within the hospitality industry.
The pay for this position starts at $16.00 per hour, supplemented by tips and bonuses, reflecting the company’s commitment to rewarding excellent performance. Employment is designed for individuals ready to take responsibility, showcase leadership skills, and contribute positively to a team-oriented atmosphere. Shift Leaders play a pivotal role when management is not on-site, taking ownership of running operations, managing shift tasks like cash handling, breaks, and closing reports. This role also encompasses training new employees, motivating crew members, and maintaining cleanliness and safety standards, aligning with Five Guys’ brand standards.
For aspiring leaders, the Shift Leader position at Five Guys offers substantial growth opportunities. Many Shift Leaders progress to become Assistant Managers and General Managers, highlighting the company’s dedication to developing its employees. The work environment is active and engaging, perfect for individuals who enjoy being on their feet, handling fast-paced challenges, and working around kitchen equipment. Five Guys also encourages obtaining food safety certifications, such as ServSafe, to ensure team members uphold the highest standards of hygiene and safety. Overall, this role is an excellent stepping stone for anyone looking to build a career in restaurant management with a reputable and widely recognized brand.
The role of Shift Leader at Five Guys is crucial in maintaining the excellent standards and fast-paced energy of the restaurant during every shift. Unlike typical supervisors, Shift Leaders at Five Guys are hands-on leaders who lead by example. They actively participate in day-to-day operations by working side-by-side with crew members, engaging in all restaurant functions from cashiering to food preparation. This role offers a unique opportunity to be deeply involved in the restaurant’s operations and customer interactions, ensuring that every guest leaves impressed with the quality of service and food. The position is ideal for individuals who thrive in dynamic environments, enjoy working in teams, and seek growth within the hospitality industry.
The pay for this position starts at $16.00 per hour, supplemented by tips and bonuses, reflecting the company’s commitment to rewarding excellent performance. Employment is designed for individuals ready to take responsibility, showcase leadership skills, and contribute positively to a team-oriented atmosphere. Shift Leaders play a pivotal role when management is not on-site, taking ownership of running operations, managing shift tasks like cash handling, breaks, and closing reports. This role also encompasses training new employees, motivating crew members, and maintaining cleanliness and safety standards, aligning with Five Guys’ brand standards.
For aspiring leaders, the Shift Leader position at Five Guys offers substantial growth opportunities. Many Shift Leaders progress to become Assistant Managers and General Managers, highlighting the company’s dedication to developing its employees. The work environment is active and engaging, perfect for individuals who enjoy being on their feet, handling fast-paced challenges, and working around kitchen equipment. Five Guys also encourages obtaining food safety certifications, such as ServSafe, to ensure team members uphold the highest standards of hygiene and safety. Overall, this role is an excellent stepping stone for anyone looking to build a career in restaurant management with a reputable and widely recognized brand.
Job Requirements
- 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
- A team-first mindset with strong communication skills
- Ability to stay cool and make decisions in a fast-paced environment
- Basic math and comfort using POS systems
- Food safety certification (such as ServSafe) preferred
Job Qualifications
- 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
- A team-first mindset with strong communication skills
- Someone who leads by doing—not just directing
- Ability to stay cool and make decisions in a fast-paced environment
- Basic math and comfort using POS systems
- Food safety certification (such as ServSafe) preferred
Job Duties
- Lead the shift and step in to run operations when management isn't on site
- Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
- Deliver fast, accurate service and create a great guest experience every time
- Coach, support, and motivate crew members to perform at their best
- Help train new team members and build a strong, positive culture
- Keep the restaurant clean, safe, and up to brand standards
- Manage shift tasks like breaks, cash handling, and closing reports
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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