Shift Lead - 0569

Five Guys is a fast-casual restaurant known for its focus on quality ingredients, fresh preparation, and exceptional customer service. Founded with the aim of delivering a superior burger and fries experience, Five Guys has grown into a well-recognized brand in the restaurant industry across the United States and beyond. The company prides itself on a culture of teamwork, high energy, and hands-on leadership. As a dining establishment, Five Guys emphasizes maintaining a clean, welcoming environment where guests feel valued and impressed after every visit. The restaurant fosters an inclusive and supportive workplace where employees have real growth opportunities, often advancing into higher leadership roles such as Assistant Manager and General Manager. The position available is for a Shift Leader, a pivotal role within the restaurant's leadership team. This is a full-time or part-time hourly position starting at $16.00 per hour plus tips and bonus incentives. The Shift Leader acts as both a supervisor and an active team member, leading by example during shifts and ensuring smooth operations even when management is not present on-site.

The Shift Leader role demands versatility and a hands-on approach, requiring individuals to step into various positions such as cashier, grill, prep, fries, and dining room attendant. No task is considered too small, and adaptability is key to delivering fast, accurate service that creates memorable guest experiences every time. The Shift Leader also coaches, supports, and motivates crew members, contributing to a strong and positive team culture. They play a critical role in training new team members and enforcing brand standards for cleanliness, safety, and operational compliance. Managing shift-specific tasks like breaks, cash handling, and closing reports also falls under their responsibilities. This leadership position is ideal for those who thrive in dynamic, busy environments and seek to develop their careers in the hospitality industry with a reputable and growing company. Five Guys values leaders who lead by doing, communicate effectively, and stay calm under pressure, ensuring that every guest interaction is positive and efficient.