Five Guys logo

Shift Lead - 0560

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.50 - $22.00
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Work Schedule

Standard Hours
Flexible
Day Shifts
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Benefits

Dental Insurance
Health Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain famous for its fresh, high-quality burgers and fries. Founded with the philosophy of serving great food in a clean and welcoming environment, Five Guys emphasizes exceptional customer service and a team-oriented culture. The company places a strong focus on employee ownership of their work, fostering both personal growth and a fun workplace atmosphere. With locations nationwide, Five Guys stands out as a leader in the quick-service restaurant industry, known for its commitment to food quality, food safety, and innovative employee incentive programs.

The role of Shift Leader at Five Guys is a dynamic leadership position designed for individuals passionate about the culinary service industry and eager to grow their career within a thriving company. As a Shift Leader, you will lead by example, providing direction, guidance, and support to crew members to ensure the restaurant meets and exceeds its high standards every day. This pivotal role involves motivating the team to deliver an outstanding dining experience that consistently wows customers.

This position offers competitive pay starting between $20.50 and $22.00 per hour, in addition to tips and performance-based bonuses through the unique Secret Shopper program. This program rewards the whole team for maintaining superior service and quality standards, encouraging a culture of excellence and accountability. Working as a Shift Leader at Five Guys means operating in a fast-paced, high-energy environment where you can develop leadership skills, learn operational best practices, and contribute to a positive work culture.

Five Guys values a work culture that balances professionalism with fun, ensuring that staff enjoy the work environment while upholding strict standards of food safety and quality. You will have opportunities to work with fresh ingredients and some of the highest quality products in the industry. Employees also enjoy benefits such as free meals during shifts and access to 401(k) retirement plans along with medical, dental, and vision insurance based on eligibility.

This career path offers significant growth potential within the company, making it an ideal stepping stone for individuals aiming to advance into management roles. If you are a self-starter with a passion for food and customer service, this role provides an excellent opportunity to develop your skills, lead a motivated team, and make a meaningful impact in a nationally recognized restaurant chain.

Job Requirements

  • High school diploma or equivalent
  • ability to work flexible hours including nights and weekends
  • excellent communication skills
  • ability to lead and motivate a team
  • knowledge of food safety standards
  • ability to handle multiple tasks under pressure
  • reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • previous experience in restaurant or food service preferred
  • leadership or supervisory experience a plus
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic math and inventory management skills
  • customer service oriented

Job Duties

  • Lead and manage restaurant crew during shifts
  • ensure adherence to food safety and quality standards
  • motivate and train crew members to deliver excellent customer service
  • manage inventory and supplies during shifts
  • oversee dining area cleanliness and restaurant maintenance
  • assist with scheduling and shift planning
  • implement company policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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