Five Guys logo

Shift Lead - 0535

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $17.00 - $1.00
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a premier fast-casual restaurant chain known for its high-quality burgers and fries, freshly prepared in a clean and friendly environment. Founded with a commitment to excellence in food quality, customer service, and employee satisfaction, Five Guys has grown into a nationally recognized brand with a passionate team dedicated to delivering an outstanding dining experience. At Five Guys, the focus is on creating a workplace where every employee takes ownership of their role, contributing to a culture of teamwork, respect, and fun. Employees enjoy competitive compensation, opportunities for growth, and a vibrant work environment that values both professionalism and enjoyment. The company emphasizes food safety and quality, ensuring customers receive only the best products made from fresh ingredients.

The Shift Leader position at Five Guys is an essential stepping stone for those aspiring to move into management roles within the company. This role involves leading restaurant teams to consistently provide exceptional customer service and maintain the highest standards of food quality and cleanliness. Shift Leaders set the example for crew members, teaching and guiding them to uphold company policies and operational procedures. The position offers more than just leadership responsibilities; it provides opportunities for personal and professional growth through unique programs such as the Secret Shopper bonus program, which rewards teams for maintaining high standards and delivering excellent service. Shift Leaders work in a fast-paced, high-energy environment where teamwork and communication are key to success. The job pays a competitive starting wage of $17.00 per hour plus tips and bonuses, reflecting the importance of this leadership role. This employment opportunity is ideal for motivated individuals who are self-starters, passionate about food and customer service, and eager to build a rewarding career in the hospitality and restaurant industry. Five Guys is committed to equal employment opportunities and strives to foster a diverse and inclusive workplace, encouraging applications from women, people of color, veterans, and individuals with disabilities.

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 year experience in food service or retail
  • ability to work flexible hours including weekends and holidays
  • excellent communication skills
  • capable of standing for extended periods
  • able to lead and motivate a team
  • reliable and punctual
  • legal authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • previous leadership experience in a restaurant or customer service environment preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of food safety and quality standards
  • problem-solving and decision-making abilities
  • team-oriented mindset

Job Duties

  • Provide leadership and expertise to restaurant teams
  • set examples and teach crew members to maintain high standards
  • oversee food quality and safety
  • ensure a clean and welcoming restaurant environment
  • manage shift operations efficiently
  • support team members in delivering outstanding customer service
  • participate in the Secret Shopper program to uphold company standards

Job Criteria

Experience

Entry Level (1-2 years)


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