Shift Lead - 0513

Five Guys is a leading fast-casual restaurant chain known for its high-quality burgers, fresh-cut fries, and exceptional customer service. Established with a commitment to quality and customer satisfaction, Five Guys has grown into an internationally recognized brand with a reputation for delivering a consistently great dining experience. The company values teamwork, hands-on leadership, and a positive work environment where employees can thrive and advance their careers. The workplace culture fosters growth opportunities and encourages employees to take pride in their roles while contributing to the restaurant's success.

This particular role is for a Shift Leader position at Five Guys, offering a starting pay of $17.00 per hour plus tips and bonus incentives. This is an excellent opportunity for individuals who enjoy working in a dynamic, fast-paced environment and aspire to develop leadership skills within the hospitality industry. Shift Leaders at Five Guys are much more than supervisors; they are active leaders who lead by example, working alongside their teams during every shift. This position combines operational responsibilities with coaching and team motivation to ensure the highest levels of guest satisfaction and team performance. The shift leader role requires adaptability as you will step into various positions such as cashier, grill, prep, fries, and dining room to support the team whenever needed.

In addition to managing daily shift operations—including cash handling, break scheduling, and closing procedures—the Shift Leader also ensures the restaurant maintains cleanliness, safety, and brand standards. Training new team members and fostering a positive, supportive culture are critical parts of this role, alongside motivating crew members to perform at their best. Candidates who succeed in this role are those who demonstrate strong communication skills, a team-first mindset, and the ability to stay calm and make fast decisions under pressure. Proficiency in basic math and familiarity with POS systems are essential to accurately manage transactions and operations.

Five Guys offers a fast-paced, high-energy work environment where each shift is a hands-on leadership opportunity, making it an ideal place for growth within the company. Many current Assistant Managers and General Managers have advanced their careers starting from roles such as Shift Leader, making this position a strategic step for those looking to pursue management or further leadership roles. The company is committed to diversity and equal employment opportunity and supports the representation of women, people of color, veterans, and individuals with disabilities within its workforce. This role provides a meaningful career path along with the chance to contribute to a brand that values quality, consistency, and a team-oriented approach.