Five Guys logo

Shift Lead - 0511

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a premier fast-casual restaurant chain known for its commitment to delivering high-quality burgers and fries in a clean and welcoming environment. Established with a passion for great food and exceptional service, Five Guys prides itself on using fresh ingredients and maintaining high standards at every location. The company culture centers around teamwork, respect, and a shared enthusiasm for providing customers with an outstanding dining experience. As a growing brand in the restaurant industry, Five Guys offers employees meaningful career opportunities and fosters an environment where each team member can contribute to the overall success of the restaurant while having fun and developing professionally.

The role of a Shift Leader at Five Guys is essential in supporting the restaurant team to exceed customer expectations daily. Shift Leaders bring their leadership skills and expertise to the floor, setting a positive example and coaching crew members in delivering exemplary service and adhering to the company’s quality and safety standards. This position acts as a key stepping stone to management, involving hands-on involvement in operations, employee guidance, and maintaining a clean, efficient workspace. Shift Leaders also benefit from participating in the unique Secret Shopper bonus program, which rewards teams for upholding Five Guys' exceptional service standards and delivering a memorable dining experience. The pay for this role starts at $18.00 per hour plus tips and bonuses, making it a rewarding opportunity for motivated self-starters seeking career growth in restaurant management.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or team lead role
  • Ability to work under pressure in a fast-paced environment
  • Strong interpersonal skills
  • Availability to work flexible hours including evenings and weekends
  • Basic math and computer skills
  • Commitment to uphold company values and standards

Job Qualifications

  • Experience in a fast-paced restaurant or retail environment
  • Strong leadership and communication skills
  • Ability to train and motivate team members
  • Knowledge of food safety and hygiene standards
  • Customer service oriented
  • Problem-solving skills
  • Flexibility to work various shifts

Job Duties

  • Provide leadership and support to restaurant teams
  • Teach crew members to maintain high quality and service standards
  • Monitor food quality and safety compliance
  • Ensure cleanliness and efficient restaurant operations
  • Participate in the Secret Shopper bonus program
  • Assist in training and development of staff
  • Help create a positive and fun work environment

Job Criteria

Experience

Entry Level (1-2 years)


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