Five Guys logo

Shift Lead - 0500

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Tips
Bonuses
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain known for its commitment to providing exceptional dining experiences through high-quality food and outstanding customer service. Established with a passion for crafting delicious burgers and fries made from fresh ingredients, Five Guys operates with a philosophy centered around cleanliness, food quality, and a friendly staff-oriented culture. The company has built a reputation for maintaining high standards in food preparation and customer interaction, making it a beloved choice for diners seeking great taste and a welcoming atmosphere. With multiple locations across the country, Five Guys offers a dynamic work environment that fosters teamwork, personal ownership, and growth opportunities for employees. The company emphasizes a collaborative culture where every team member plays a vital role in delivering the Five Guys experience to customers, ensuring that the restaurant is more than just a place to eat—it’s a place to work with pride and excitement.

The Shift Leader role at Five Guys is a pivotal position responsible for providing leadership and expertise to the restaurant team. Shift Leaders serve as role models, setting examples for crew members by upholding the high standards of food quality, safety, and customer service. They play a crucial role in training and guiding the team to ensure that every customer interaction is positive and every meal meets the Five Guys standard of excellence. This leadership position demands a strong work ethic, excellent communication skills, and an ability to thrive in a fast-paced, energetic environment.

Compensation for this role starts at $17.00 per hour, supplemented by tips and bonuses. The company’s unique Secret Shopper bonus program incentivizes the team to consistently deliver high-quality service and a memorable dining experience. This role is ideal for motivated individuals looking for a stepping stone into management within the restaurant industry. Beyond leadership, Shift Leaders at Five Guys enjoy working with fresh, high-quality ingredients in a fun and supportive work setting. The company also offers significant benefits and growth opportunities, including free meals during shifts, competitive base pay, a variety of health benefits, and a 401(k) plan, all designed to support employee well-being and career advancement.

Joining Five Guys means becoming part of a passionate team that values diversity, equal employment opportunity, and a commitment to creating an inclusive workplace. The company actively strives to increase representation among women, people of color, veterans, and individuals with disabilities in all areas of the organization. Shift Leaders not only contribute to operational success but also help foster a positive work culture that aligns with Five Guys’ core values of quality, teamwork, and fun. If you are a self-starter who enjoys leading by example and wants to develop a rewarding career in the restaurant industry, Five Guys offers an excellent platform to grow and succeed.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a restaurant or food service environment preferred
  • Strong leadership and communication skills
  • Ability to work flexible shifts, including evenings and weekends
  • Must be able to stand and walk for extended periods
  • Ability to handle a fast-paced work environment
  • Must be at least 18 years old

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a leadership or supervisory role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety and quality standards
  • Demonstrated ability to lead and motivate a team
  • Basic math and cash handling skills

Job Duties

  • Provide leadership and guidance to restaurant team members
  • Set examples by maintaining high standards of food quality and safety
  • Teach and train crew members on operational procedures and customer service
  • Manage shifts to ensure smooth and efficient restaurant operations
  • Uphold cleanliness and organization of the restaurant environment
  • Participate in the Secret Shopper program to maintain service excellence
  • Handle customer concerns and resolve issues promptly

Job Criteria

Experience

Entry Level (1-2 years)


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