Job Overview

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Compensation

Hourly
Range $18.00 - $1.00
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Benefits

real growth opportunities
fast-paced team environment
Hands-on leadership experience
Supportive culture
competitive pay
Tips
bonus

Job Description

Five Guys is a renowned American fast-casual restaurant chain known for its commitment to quality, fresh ingredients, and a customer-centric approach. Founded in 1986, the company has grown exponentially over the years, boasting a strong presence across the United States and internationally. With a reputation for serving delicious burgers, fries, and drinks in a lively, welcoming atmosphere, Five Guys prioritizes creating an exceptional experience for every guest that walks through its doors. The brand values teamwork, consistency, and hands-on leadership, making it a desirable place to work for individuals seeking growth and development within the hospitality and foodservice industry.

This position is for a Shift Leader role at Five Guys, and it offers a starting pay of $18.00 per hour, plus tips and bonuses, making it a rewarding opportunity financially as well. The Shift Leader is not just a supervisor but a hands-on leader who plays a critical role in setting the tone and energy of each shift. This role requires leading by example, actively participating in daily operations alongside team members, and ensuring that every guest receives fast, accurate service and leaves with a positive impression. The position is ideal for those who thrive in a dynamic, fast-paced work environment and enjoy engaging directly with both their team and customers.

Shift Leaders at Five Guys are entrusted with stepping into management roles when supervisors or managers are not on site. They are responsible for overseeing shift operations, managing cash handling, breaks, and closing reports, and ensuring the restaurant remains clean, safe, and meets brand standards at all times. This role involves versatility as leaders are expected to work in every position—cashier, grill, prep, fries, and dining room—to support the team and maintain smooth operations regardless of their primary responsibilities.

Beyond operational tasks, the Shift Leader fosters a positive work culture by coaching, supporting, and motivating crew members. Training new team members and promoting a team-first mindset are key aspects of the role, contributing to a strong, cohesive work environment. Candidates who demonstrate leadership through action and maintain composure in challenging situations will excel in this role.

Five Guys provides an energetic, fast-paced workplace where employees can gain hands-on leadership experience and opportunities for career advancement. Many Shift Leaders have progressed to assistant and general manager positions, highlighting the company’s commitment to professional development. Those who appreciate working with a team-oriented brand that prioritizes quality and consistency will find this role particularly rewarding.

Working conditions involve being active and on one's feet throughout the shift, handling supplies, and working around hot kitchen equipment in a busy setting. Food safety certification, such as ServSafe, is preferred, underscoring the importance Five Guys places on maintaining high standards of safety and hygiene.

Overall, the Shift Leader position at Five Guys is a fantastic opportunity for motivated individuals eager to develop leadership skills in the restaurant industry, earn competitive pay with tips and bonuses, and grow within a well-established brand that values equal employment opportunities and inclusivity.

Job Requirements

  • 1-2 years of relevant experience in restaurant, retail, or hospitality leadership roles
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Leadership ability demonstrated through hands-on involvement
  • Basic math skills
  • Experience with POS systems
  • Preferred food safety certification such as ServSafe

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • A team-first mindset with strong communication skills
  • Someone who leads by doing—not just directing
  • Ability to stay cool and make decisions in a fast-paced environment
  • Basic math and comfort using POS systems

Job Duties

  • Lead the shift and step in to run operations when management isn’t on site
  • Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
  • Deliver fast, accurate service and create a great guest experience every time
  • Coach, support, and motivate crew members to perform at their best
  • Help train new team members and build a strong, positive culture
  • Keep the restaurant clean, safe, and up to brand standards
  • Manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

Entry Level (1-2 years)


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