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Shift Lead - 0479

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

real growth opportunities
Fast-paced, high-energy team environment
Hands-on leadership experience every shift
Be part of a brand that values quality, teamwork, and consistency

Job Description

Five Guys Operations LLC is a renowned fast-casual restaurant chain celebrated for its commitment to quality, teamwork, and consistency. Known for its fresh ingredients and outstanding customer service, Five Guys has garnered a loyal customer base and continues to expand in various locations. The establishment values hands-on leadership and fosters a team-first culture where every employee is encouraged to grow and take on leadership roles. They are committed to providing equal employment opportunities and creating an inclusive workplace that promotes diversity among women, people of color, veterans, and individuals with disabilities.

The Shift Leader position at Five Guys offers an exciting opportunity to lead in a dynamic restaurant environment. This role is not merely supervisory but demands a hands-on leader who works side-by-side with the team and takes charge of operations during shifts when management is absent. The job starts at $15.00 per hour, with additional income from tips and bonuses, making it a competitive wage for those starting or advancing in the hospitality industry.

As a Shift Leader, you will be responsible for setting the tone of every shift, ensuring that the guest experience is positive, and that all team members are engaged and motivated. You will actively participate in all operational aspects, from cashier duties to food preparation and dining room oversight. Leadership by example is critical in this role, as you will coach and support crew members, help train new employees, and maintain a clean, safe, and brand-consistent atmosphere throughout the restaurant.

This position is ideal for individuals with 1-2 years of experience in the restaurant, retail, or hospitality sectors, especially those who have demonstrated leadership capabilities. Candidates should be team-oriented, communicative, and adept at making decisions quickly in a fast-paced environment. Familiarity with basic math and point-of-sale (POS) systems is required. Food safety certification such as ServSafe is preferred but not mandatory.

Working as a Shift Leader at Five Guys promises real growth opportunities, with many leaders advancing to Assistant and General Manager roles. The work environment is fast-paced and energetic, requiring you to be physically active and engaged throughout your shift. You will work around hot equipment and a high-volume kitchen setting, lifting and moving supplies as necessary. This hands-on leadership experience provides valuable skills and a strong foundation for a career in restaurant management.

Becoming part of Five Guys means joining a brand that values quality, teamwork, and consistency, with a culture that supports and recognizes hard work. The company participates in eVerify, ensuring compliance with employment eligibility verification, and is committed to adhering to equal employment opportunity laws. If you are ready to lead, make a difference, and grow your career in a supportive and dynamic environment, this role at Five Guys is an excellent next step.

Job Requirements

  • 1-2 years of restaurant, retail, or hospitality experience
  • Leadership experience preferred
  • Strong communication skills
  • Ability to work effectively in a team-first environment
  • Ability to stay cool and make decisions in a fast-paced environment
  • Basic math skills
  • Comfortable using POS systems

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience
  • Leadership experience preferred
  • Strong communication skills
  • Ability to work effectively in a team-first environment
  • Ability to stay cool and make decisions in a fast-paced environment
  • Basic math skills
  • Comfortable using POS systems

Job Duties

  • Lead the shift and step in to run operations when management isn't on site
  • Jump into every position-cashier, grill, prep, fries, dining room-no task is too small
  • Deliver fast, accurate service and create a great guest experience every time
  • Coach, support, and motivate crew members to perform at their best
  • Help train new team members and build a strong, positive culture
  • Keep the restaurant clean, safe, and up to brand standards
  • Manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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