Five Guys logo

Shift Lead - 0453

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $1.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain famous for its delicious, made-to-order burgers and fresh-cut fries. Established in 1986, Five Guys has grown to become a beloved brand across the United States and internationally recognized for quality, cleanliness, and exceptional customer service. The company prides itself on its commitment to providing the freshest ingredients, cooked to order, in an inviting environment run by friendly and passionate staff. At Five Guys, the culture centers around teamwork, respect, and a passion for delivering great food experiences to every guest who walks through the door.

This opportunity is for a Shift Leader position at Five Guys, where you will play a vital role in leading and supporting the restaurant team. Shift Leaders are responsible for setting the example in delivering top-notch service and maintaining the high standards that Five Guys is known for. This position is perfect for a self-starter looking to grow within the company, offering a stepping stone to management with ample opportunities for advancement. The pay for this role starts at $16.00 per hour, with additional income potential through tips and bonuses, including a unique Secret Shopper program that rewards exceptional team performance. Working as a Shift Leader means being part of a fast-paced, energetic environment where you lead by example, ensure food quality and safety, and help create a fun, respectful workplace.

As a Shift Leader, you will be the cornerstone of the team, motivating crew members, facilitating smooth restaurant operations, and ensuring every customer receives an outstanding dining experience. You will be entrusted with upholding the company’s commitment to quality, cleanliness, and exceptional service. Five Guys emphasizes a fun and inclusive culture where employees are empowered to take ownership of their roles and contribute to the brand's continued success. The company offers outstanding benefits such as free meals during shifts, 401(k) plans, and medical, dental, and vision coverage based on eligibility. If you are enthusiastic about food, leadership, and working in a supportive high-energy setting, this role offers a rewarding career path with significant growth potential at a leader in the casual dining segment.

Job Requirements

  • high school diploma or equivalent
  • prior experience in fast food or casual dining preferred
  • availability to work flexible shifts including nights and weekends
  • ability to stand for extended periods
  • reliable and punctual
  • strong work ethic
  • basic math and cash handling skills

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a leadership role in the food service industry preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic understanding of food safety and hygiene practices
  • problem-solving and decision-making abilities

Job Duties

  • lead and motivate team members to deliver excellent customer service
  • maintain high standards of food quality and safety
  • manage restaurant operations during shifts
  • support crew members with training and development
  • monitor inventory and restock supplies as needed
  • ensure a clean and organized work environment
  • participate in the Secret Shopper program to uphold brand standards

Job Criteria

Experience

Entry Level (1-2 years)


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