Shift Lead - 0274

Five Guys Operations LLC is a renowned and rapidly expanding restaurant chain known for its commitment to quality, customer service, and a vibrant team environment. Specializing in freshly prepared, delicious burgers and fries, Five Guys is dedicated to delivering a great guest experience with every visit. The company prioritizes teamwork and consistency and has a strong reputation for offering real career growth opportunities within its organizational structure. Often described as a dynamic, fast-paced place to work, Five Guys offers an engaging work environment that encourages hands-on leadership and active participation by all team members. The company values quality, inclusivity, and equal employment opportunities, striving to increase representation of women, people of color, veterans, and individuals with disabilities at all levels of the business. Five Guys also participates in eVerify to ensure compliance with employment eligibility verification.

The position of Shift Leader at Five Guys is a pivotal leadership role that combines operational responsibility with hands-on teamwork. This role offers a hybrid experience where you do not merely delegate but actively engage in daily restaurant operations. Starting at $17.50 per hour, with additional tips and bonuses, the Shift Leader role is perfect for individuals who thrive in fast-paced, energetic environments and want to make a direct impact on the customer experience and team dynamics. Shift Leaders at Five Guys lead the shift when management is not present, executing operational tasks to maintain high standards and smooth service flow.

Your day-to-day responsibilities include overseeing restaurant operations, managing staff breaks, handling cash transactions, ensuring cleanliness, and maintaining safety standards. The role requires leadership skills not only in directing but also in coaching and motivating crew members, leading by example by working across all positions from cashier to grill and prep stations. Shift Leaders play a critical role in training new hires and fostering a positive and productive work culture. This position demands strong communication abilities, basic math skills, comfort with POS systems, and the ability to make quick, effective decisions under pressure. Previous restaurant, retail, or hospitality experience, especially in leadership, is highly valued.

Working at Five Guys provides an excellent opportunity for hands-on leadership in a supportive and growth-oriented setting. Many Shift Leaders advance their careers by moving into assistant and general manager roles, benefiting from the company's clear career paths and professional development opportunities. The work environment is physically active, requiring employees to be on their feet and engage with a busy kitchen setup involving hot equipment and occasional lifting of supplies. The company prefers candidates with food safety certification, such as ServSafe, emphasizing its commitment to health and safety compliance.

Joining Five Guys as a Shift Leader means becoming part of a brand that values quality, teamwork, and consistent performance. The company offers real growth opportunities, a fast-paced and energetic workplace, and a strong culture of recognition and encouragement. If you are ready to lead, apply today to join a team where every shift matters and hard work is rewarded.