Shift Lead - 0253

Five Guys Operations LLC is a renowned fast-casual restaurant chain known for delivering high-quality, freshly made burgers, fries, and shakes in a friendly and vibrant environment. Established as a leader in the casual dining industry, Five Guys has become synonymous with superior customer service, uncompromising quality, and a fun, team-oriented culture. As an employer, Five Guys is committed to fostering a dynamic workplace that values diversity, inclusion, and equal opportunity employment, ensuring that every team member feels respected and empowered to grow and succeed.

This particular role is for a Shift Leader, a pivotal position within the restaurant setting. The pay for this position starts at $19.00 per hour plus tips and bonuses, reflecting the value of the leadership and operational skills required. Shift Leaders at Five Guys are not just supervisors; they are active, hands-on leaders who set the tone for every shift. They work alongside their team, demonstrate leadership by example, and ensure that the restaurant runs efficiently when management is not on site. This role is perfect for individuals who thrive in a fast-paced, customer-focused environment and are passionate about helping the team deliver consistently outstanding guest experiences.

The Shift Leader is responsible for managing daily operations, ensuring that service quality meets Five Guys' high standards, and fostering a positive team atmosphere. They jump into any position as needed, whether cashier, grill, prep, or dining room, illustrating a commitment to teamwork and operational excellence. Supporting, coaching, and motivating crew members is a fundamental aspect of the role, helping to build a strong, positive culture that encourages performance and growth. Leaders also take charge of shift tasks such as breaks, cash handling, and closing reports, ensuring all operations are completed with precision and integrity.

This role offers substantial growth opportunities, with many Shift Leaders advancing to Assistant and General Manager positions. The work environment is hands-on, energetic, and engaging, requiring individuals who are comfortable working around hot equipment, managing multiple priorities simultaneously, and maintaining safety and cleanliness standards. A food safety certification, such as ServSafe, is preferred to ensure compliance with health regulations.

Five Guys Operations LLC is an Equal Employment Opportunity employer that actively seeks to increase representation of women, people of color, veterans, and individuals with disabilities across all levels. The company participates in eVerify and complies with all employment laws and regulations, reinforcing its commitment to fair hiring practices. Join Five Guys as a Shift Leader and be part of a brand that values quality, teamwork, and consistent excellence in every shift. This role is not just a job; it is a stepping stone to a rewarding career in the restaurant industry where leadership, hard work, and dedication are celebrated and rewarded.