Five Guys logo

Shift Lead - 0246

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $1.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Hourly wage starting at 18 dollars
Tips
Bonus opportunities
real growth opportunities
Hands-on leadership experience
Positive team environment
career advancement possibilities

Job Description

Five Guys is a renowned fast-casual restaurant chain known for its high-quality burgers, fresh ingredients, and exceptional customer service. Established with a commitment to providing a premium burger experience, Five Guys has grown rapidly and gained a loyal customer base across the United States and internationally. Their success stems from a strong emphasis on quality, teamwork, and creating a welcoming environment for both guests and employees. As a company, Five Guys values hands-on leadership and encourages a culture where every team member contributes to delivering outstanding service. This establishment fosters a positive and energetic work atmosphere that supports growth and development for its employees.

The position open is for a Shift Leader at Five Guys. This role is integral to the restaurant's daily operations and requires individuals who are ready to lead by example in a fast-paced environment. The Shift Leader acts as the operational leader during shifts when management is not on-site, ensuring smooth and efficient service while maintaining high standards for food quality and customer experience. This role includes various responsibilities such as stepping into different team roles—cashier, grill, prep, fries, dining room—and supporting the team wherever needed. Shift Leaders at Five Guys are expected to coach and motivate their crew, maintain a neat and safe workspace, and handle operational tasks like cash management and closing reports.

This position offers an hourly wage starting at $18.00, complemented by tips and bonus opportunities, making it a compelling opportunity for those passionate about hospitality and leadership. The role is designed for individuals who enjoy working with people, can thrive under pressure, and aspire to develop their careers within the restaurant industry. Five Guys provides real growth opportunities, with many Shift Leaders advancing to Assistant and General Manager roles, highlighting the company's investment in career progression. Working as a Shift Leader here means joining a brand that prioritizes quality, teamwork, and consistency while offering hands-on leadership experience in every shift. The work environment is active and dynamic, involving time on your feet and collaboration within a highly engaged team. This role also emphasizes the importance of maintaining brand standards in terms of cleanliness, safety, and service excellence.

Job Requirements

  • Food safety certification preferred such as ServSafe
  • Ability to stay cool under pressure
  • Willingness to work in fast-paced, active environment
  • Capacity to lift and handle supplies
  • Effective communication skills
  • Previous experience in hospitality or similar environment

Job Qualifications

  • 1-2 years of experience in restaurant, retail, or hospitality preferably with leadership
  • Strong communication skills with a team-first mindset
  • Ability to lead by example and perform hands-on tasks
  • Capacity to make decisions in a fast-paced environment
  • Basic math skills and comfort using POS systems

Job Duties

  • Lead the shift and run operations in the absence of management
  • Jump into every position such as cashier, grill, prep, fries, and dining room
  • Deliver fast and accurate service to create a great guest experience
  • Coach, support, and motivate crew members to perform at their best
  • Help train new team members and foster a positive culture
  • Maintain cleanliness, safety, and brand standards in the restaurant
  • Manage shift tasks including breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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