Shift Lead - 0202

Five Guys Operations LLC is a renowned fast-casual restaurant chain known for its freshly prepared hamburgers, hand-cut fries, and commitment to quality and customer service. Established with a mission to deliver a simple yet exceptional dining experience, Five Guys continues to expand its footprint with stores across the United States and internationally. The company prides itself on a culture rooted in respect, teamwork, and consistent quality, aiming to keep both employees and guests satisfied. They emphasize growth opportunities, a collaborative work environment, and hands-on leadership development to foster career advancement among their team members.

The Shift Leader position at Five Guys offers an exciting opportunity for individuals who are passionate about hospitality, leadership, and working in a dynamic, fast-paced environment. This role is integral to the restaurant's daily operations, acting as both a mentor and an operational driver during shifts when management is not present. The pay starts at $16.00 per hour, supplemented by tips and bonuses, highlighting the company’s commitment to rewarding hard work and dedication.

As a Shift Leader, you will be the heartbeat of the restaurant during your shift. You will lead by example, actively participating in various roles including cashier, grill cook, and dining room attendant, ensuring that all tasks are completed efficiently and to Five Guys’ high standards. Your leadership style will be hands-on, emphasizing teamwork and motivating crew members to deliver their best performance. Training and supporting new team members will be a key part of your responsibility, helping to foster a positive and productive culture that aligns with the company’s values.

The job also involves critical operational tasks such as managing shift tasks including breaks, cash handling, and completing closing reports accurately. Maintaining cleanliness, safety, and compliance with brand standards is essential to create a welcoming and safe environment for both guests and staff. The environment is active and requires standing for extended periods, working around hot equipment, and handling supplies.

Five Guys supports its employees with real growth opportunities, often promoting Shift Leaders into Assistant and General Manager roles. The work environment is fast-paced and energetic, offering you the chance to develop strong leadership skills while being part of a brand that values quality, consistency, and teamwork. If you thrive in roles that challenge you to think quickly and lead with action, this position is tailored for you.