Five Guys logo

Shift Lead - 0122

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $1.00
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Benefits

real growth opportunities
fast-paced team environment
Hands-on leadership experience
Quality brand culture
Tips
Bonuses
potential for career advancement

Job Description

Five Guys is a renowned fast-casual restaurant chain known for its commitment to quality, exceptional customer service, and a welcoming team environment. Established with a focus on fresh ingredients and made-to-order meals, this company takes pride in its straightforward, yet highly efficient operations that prioritize guest satisfaction and employee growth. As a leader in the restaurant industry, Five Guys offers not only a delicious dining experience but also meaningful career opportunities for those eager to work in a dynamic, people-centric atmosphere. With a clear emphasis on teamwork, respect, and integrity, Five Guys continues to expand with locations nationwide, maintaining its reputation as a dependable employer and community partner.

The role of Shift Leader at Five Guys is pivotal to the daily success of each restaurant location. This position is designed for individuals who thrive in fast-paced environments and have a passion for leading by example. Shift Leaders at Five Guys are much more than supervisors; they are hands-on leaders who actively participate in all aspects of operations. From ensuring top-quality service to coaching team members, Shift Leaders set the tone for every shift and contribute directly to creating an outstanding guest experience. Starting at $18 per hour, with additional tips and bonuses, this role offers competitive compensation along with the chance to grow within the company. The position entails responsibility for overseeing the shift when management is not present, jumping into various roles like cashier, grill, prep, and dining room duties, and maintaining the standards that define the Five Guys brand. Additionally, this leadership opportunity provides real growth potential, with many Shift Leaders advancing to Assistant and General Manager roles. The role demands energetic, attentive individuals who can stay composed under pressure, demonstrate strong communication skills, and foster a positive, team-first environment. With a focus on hands-on leadership every shift, this position is an excellent next step for those seeking to build a rewarding career in the restaurant and hospitality industry.

Job Requirements

  • 1-2 years of experience in restaurant, retail, or hospitality
  • Strong communication skills
  • Ability to lead by example
  • Calmness under pressure
  • Basic math skills
  • Comfort using POS systems
  • Food safety certification preferred

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • A team-first mindset with strong communication skills
  • Someone who leads by doing—not just directing
  • Ability to stay cool and make decisions in a fast-paced environment
  • Basic math and comfort using POS systems
  • Food safety certification (such as ServSafe) preferred

Job Duties

  • Lead the shift and step in to run operations when management isn't on site
  • Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
  • Deliver fast, accurate service and create a great guest experience every time
  • Coach, support, and motivate crew members to perform at their best
  • Help train new team members and build a strong, positive culture
  • Keep the restaurant clean, safe, and up to brand standards
  • Manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

No experience required


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