Shift Lead - 0075

Five Guys Operations LLC is a prominent restaurant chain renowned for its commitment to quality, teamwork, and customer satisfaction. Established as a fast-casual dining experience specializing in freshly made burgers and fries, Five Guys has grown into a favorite destination for guests seeking delicious food and excellent service. The company's dedication to high standards is reflected in its hiring practices and corporate culture, which emphasize hands-on leadership and employee growth. They foster a collaborative, high-energy workplace environment where every team member plays an essential role in the dining experience. As part of their ongoing expansion and dedication to customer service, Five Guys is looking for dynamic Shift Leaders to join their team. The position offers competitive pay starting at $18 per hour, with additional tips and bonus opportunities, making it an attractive opportunity for those interested in advancing their careers within the hospitality industry.

As a Shift Leader at Five Guys, you will be more than just a supervisor; you will be a hands-on leader who sets the tone and energy for each shift. This role requires a passion for fast-paced environments and working closely with a diverse team to ensure the very best in service and operational excellence. Shift Leaders are entrusted with running shift operations in the absence of management, taking the lead in all facets of restaurant activity from the dining room to the kitchen. You will be stepping into every position when necessary, including cashier, grill, prep, fries, and dining room duties, ensuring no task is too small to merit your attention. Your leadership will directly affect the guest experience, making sure it is fast, accurate, and personable every time.

The role involves coaching, supporting, and motivating crew members to excel in their responsibilities and building a team culture that is strong and positive. You will also help train new team members, reinforcing brand standards related to cleanliness, safety, and operational procedures. Day-to-day responsibilities extend to managing shift tasks such as handling cash, organizing breaks, and completing closing reports. In addition, this position provides real growth potential with many leaders advancing into assistant and general manager roles, offering a clear career path for motivated individuals.

The work environment is active and fast-paced, requiring leaders to stay on their feet during shifts while managing hot equipment and handling supplies. It demands the ability to remain calm and make sound decisions under pressure while employing basic math skills and operational knowledge of POS systems. Food safety certification such as ServSafe is preferred, highlighting the importance of maintaining health and safety standards. Joining Five Guys means becoming part of a brand that values quality, teamwork, and consistency, delivering not only excellent products but also an excellent workplace where leadership is rewarded and hard work is recognized.