Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
real growth opportunities
fast-paced team environment
Hands-on leadership experience
inclusive company culture
employee recognition
Tips
Bonuses
Job Description
Five Guys Operations LLC is a renowned fast-casual restaurant chain specializing in high-quality burgers, fries, and shakes. With a commitment to delivering exceptional customer experiences, Five Guys prides itself on maintaining a culture of teamwork, quality, and consistency. Established in the 1980s, Five Guys has grown to become a leader in the burger industry, operating numerous locations across the United States and internationally. The company fosters an inclusive workplace environment where employees are encouraged to develop their skills and advance their careers. Employment with Five Guys is marked by a dedication to recognition of hard work, hands-on leadership opportunities, and a fast-paced, high-energy team setting. The pay for the Shift Leader position starts at $18.00 per hour, supplemented with tips and bonuses, reflecting the company’s commitment to rewarding performance and leadership.
The Shift Leader role at Five Guys is essential to the operation of the restaurant during shifts when management is not onsite. This hands-on leadership position requires a proactive individual who leads by example, not only managing but actively participating in daily operations. Shift Leaders take ownership by stepping into various roles such as cashier, grill operator, prep cook, or dining room attendant when needed, ensuring that the restaurant runs smoothly and guests receive fast, accurate, and friendly service. Responsibilities include coaching, motivating, and supporting team members to maintain a positive and productive work environment. Training new employees and cultivating a culture based on teamwork and excellence are integral parts of the role. Additionally, Shift Leaders oversee critical operational tasks like cash handling, break management, and closing reports. They maintain a clean, safe environment adhering to brand standards, and make decisions that impact customer satisfaction and shift efficiency. This position is ideal for a motivated leader who thrives in a busy setting and seeks growth opportunities within a respected and evolving company. A career as a Five Guys Shift Leader opens pathways to advanced management roles such as Assistant Manager and General Manager, making it an excellent choice for those aspiring to grow within the restaurant industry.
The Shift Leader role at Five Guys is essential to the operation of the restaurant during shifts when management is not onsite. This hands-on leadership position requires a proactive individual who leads by example, not only managing but actively participating in daily operations. Shift Leaders take ownership by stepping into various roles such as cashier, grill operator, prep cook, or dining room attendant when needed, ensuring that the restaurant runs smoothly and guests receive fast, accurate, and friendly service. Responsibilities include coaching, motivating, and supporting team members to maintain a positive and productive work environment. Training new employees and cultivating a culture based on teamwork and excellence are integral parts of the role. Additionally, Shift Leaders oversee critical operational tasks like cash handling, break management, and closing reports. They maintain a clean, safe environment adhering to brand standards, and make decisions that impact customer satisfaction and shift efficiency. This position is ideal for a motivated leader who thrives in a busy setting and seeks growth opportunities within a respected and evolving company. A career as a Five Guys Shift Leader opens pathways to advanced management roles such as Assistant Manager and General Manager, making it an excellent choice for those aspiring to grow within the restaurant industry.
Job Requirements
- Food safety certification such as ServSafe preferred
- 1-2 years of restaurant, retail, or hospitality experience
- Strong communication skills
- Ability to perform in a fast-paced environment
- Basic math skills
- Experience using POS systems
- Leadership experience preferred
Job Qualifications
- 1-2 years of restaurant, retail, or hospitality experience with leadership preferred
- A team-first mindset with strong communication skills
- Someone who leads by doing, not just directing
- Ability to stay cool and make decisions in a fast-paced environment
- Basic math skills and comfort using POS systems
Job Duties
- Lead the shift and step in to run operations when management isn’t on site
- Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
- Deliver fast, accurate service and create a great guest experience every time
- Coach, support, and motivate crew members to perform at their best
- Help train new team members and build a strong, positive culture
- Keep the restaurant clean, safe, and up to brand standards
- Manage shift tasks like breaks, cash handling, and closing reports
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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