Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.00 - $1.00
Work Schedule
Flexible
Benefits
competitive base pay
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Five Guys is a well-established fast-casual restaurant chain renowned for its high-quality burgers, fries, and a unique customer experience that emphasizes freshness, customer service, and a fun atmosphere. Founded with the philosophy of providing great-tasting food in a clean environment operated by friendly staff, Five Guys has grown to become a popular choice for diners who appreciate delicious, freshly made meals. The company culture is strongly centered on teamwork, a passion for food, and maintaining high standards across all facets of the dining experience. Employees at Five Guys are encouraged to take ownership of their roles, contribute to a positive environment, and grow within the company.
The Shift Leader role at Five Guys is a critical stepping stone to management, designed for individuals who are motivated, enthusiastic, and ready to lead by example. Shift Leaders bring leadership and expertise to help restaurant teams consistently WOW customers by upholding Five Guys' high standards. This includes guiding crew members, ensuring food quality and safety, and fostering a fun yet efficient working environment. As a Shift Leader, you are not only a supervisor but also a mentor, helping to maintain the clean, fast-paced atmosphere that Five Guys is known for.
The position starts at $18.00 per hour plus tips and bonuses, including participation in the unique Secret Shopper program, which rewards teams for delivering exceptional customer experiences. The role offers an exciting opportunity to work with fresh ingredients and high-quality products, take part in a vibrant team culture, and develop skills that may lead to future leadership positions.
Five Guys also offers an attractive benefits package that contributes to employee well-being, such as a 401(k) plan, medical, dental, and vision benefits, based on eligibility. Employees enjoy free meals during work hours and the chance for advancement in a company that is committed to equal employment opportunity and diversity. Overall, this role is well-suited for self-starters passionate about food service, leadership, and creating outstanding customer experiences in a fun and supportive environment.
The Shift Leader role at Five Guys is a critical stepping stone to management, designed for individuals who are motivated, enthusiastic, and ready to lead by example. Shift Leaders bring leadership and expertise to help restaurant teams consistently WOW customers by upholding Five Guys' high standards. This includes guiding crew members, ensuring food quality and safety, and fostering a fun yet efficient working environment. As a Shift Leader, you are not only a supervisor but also a mentor, helping to maintain the clean, fast-paced atmosphere that Five Guys is known for.
The position starts at $18.00 per hour plus tips and bonuses, including participation in the unique Secret Shopper program, which rewards teams for delivering exceptional customer experiences. The role offers an exciting opportunity to work with fresh ingredients and high-quality products, take part in a vibrant team culture, and develop skills that may lead to future leadership positions.
Five Guys also offers an attractive benefits package that contributes to employee well-being, such as a 401(k) plan, medical, dental, and vision benefits, based on eligibility. Employees enjoy free meals during work hours and the chance for advancement in a company that is committed to equal employment opportunity and diversity. Overall, this role is well-suited for self-starters passionate about food service, leadership, and creating outstanding customer experiences in a fun and supportive environment.
Job Requirements
- High school diploma or equivalent
- Prior experience in restaurant or food service preferred
- Availability to work flexible shifts including evenings, weekends, and holidays
- Ability to stand and walk for extended periods
- Strong leadership and team-building skills
- Excellent customer service skills
- Ability to follow established policies and procedures
Job Qualifications
- Previous experience in a supervisory or leadership role within a fast food or restaurant environment
- Strong communication and interpersonal skills
- Ability to motivate and manage a team effectively
- Knowledge of food safety and hygiene standards
- Customer-focused with a commitment to high service quality
- Ability to work in a fast-paced, high-energy environment
- Basic math and cash handling skills
Job Duties
- Provide leadership to restaurant teams to ensure excellent customer service and adherence to company standards
- Teach and mentor crew members to maintain high operational standards
- Oversee food safety and quality to comply with company and health regulations
- Manage shift operations efficiently in a fast-paced environment
- Participate in the Secret Shopper program to uphold and promote high service standards
- Foster a positive work environment where employees feel valued and motivated
- Assist in training new employees and supporting their development
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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