MOD Pizza logo

Shift Captain

Job Overview

briefcase

Employment Type

Full-time
Part-time
Hourly
moneybag

Compensation

Hourly
Exact $16.76
clock

Work Schedule

Flexible
Day Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time
401(k) retirement plan
Free pizza
Salad and beverages
Pet insurance
discounted gym membership
Free counseling sessions

Job Description

MOD Pizza is a vibrant and inclusive fast-casual restaurant chain specializing in customizable artisan pizzas and salads that cater to a wide range of tastes and preferences. Founded on the principle that every ingredient and every individual matters, MOD Pizza creates a welcoming space where individuality is celebrated. The company’s commitment to providing a platform where customers can personalize their meals highlights their focus on innovation and customer experience. MOD Pizza is not just about food—it’s about fostering community connections and spreading positivity, a concept they call "Spreading MODness." Each pizza crafted is more than a meal; it powers possibilities for community growth and employee development.

MOD operates with a strong community ethos, backing this up with initiatives that support local causes and promote sustainability. Employees, known as the Squad, are empowered to express their individuality both through their work and within the company culture. MOD Pizza emphasizes growth opportunities, with more than 70% of its leaders promoted internally, reflecting its dedication to nurturing talent from within. The company offers competitive compensation, such as a combined hourly wage and tips totaling $16.76 per hour at certain locations, and a robust benefits package that enriches the work-life balance of its team members.

The Shift Supervisor role at MOD Pizza is a leadership position within the Restaurants Leadership team that involves guiding and motivating the Squad Crew. Shift Supervisors exemplify the MOD values by maintaining a welcoming atmosphere and ensuring the delivery of personalized pizzas and salads. This role demands operational excellence, a strong service mindset and the ability to create a vibrant environment that aligns with MOD’s mission of inclusivity and exceptional customer experiences. The Shift Supervisor coaches and inspires front-line employees, driving performance while maintaining the energetic vibe customers expect. Responsibilities include demonstrating operational standards, facilitating staff training, and partnering with the General Manager to engage and strengthen the restaurant’s connection to its community.

Working as a Shift Supervisor at MOD Pizza means becoming part of a culture where individuality and creativity are valued, and every pizza reflects the personal choice of the customer. The position offers a unique opportunity to develop leadership skills in a fast-paced, friendly, and supportive environment. MOD encourages team members to bring their authentic selves to work and supports their career growth ambitions through continuous coaching and mentorship. This role is ideal for candidates passionate about hospitality, team leadership, and creating memorable dining experiences that celebrate diversity and inclusivity. MOD Pizza’s commitment to equal employment opportunity ensures a workplace that respects and values every individual without discrimination, making it a truly inclusive employer.

Job Requirements

  • minimum of 1 year of customer service or restaurant leadership
  • experience successfully leading, coaching, training, and motivating front line employees
  • ability to think strategically and act tactically
  • ability to stay calm and focused in busy restaurant operations
  • must be at least 18 years old

Job Qualifications

  • minimum of 1 year of customer service or restaurant leadership
  • experience successfully leading, coaching, training, and motivating front line employees
  • ability to think strategically and act tactically
  • ability to stay calm and focused in busy restaurant operations
  • must be at least 18 years old

Job Duties

  • be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • help create a MOD vibe that our customers expect
  • coach shift supervisors to keep the energy high and create a positive vibe on the shift
  • demonstrate, train and coach Squad in all methods for accomplishing store tasks
  • demonstrate knowledge of all operational standards and resources
  • partner with General Manager to engage the board community of our restaurant

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef